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In-store services at Metro 1420 E Stone Dr,

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kingsport, TN to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 1420 E Stone Dr,

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Skyler Grant Dylan Cassidy
March 22, 2024, 12:32 p.m.
10/10 experience with the best Metro staff in the nation! Look forward to making it back to this place to get another phone! Go see Mark and Mars, as well as their manager! View on Facebook
Skyler Cassidy
March 22, 2024, 12:29 p.m.
Best service at Metro all around. Go see Mark and Mars, as well as there manager, they will be sure to get you right! View on Google
Darrell Bryson
March 10, 2024, 2:18 a.m.
They're really great in the help as much as I can View on Google
Kurt Dahlgren
Feb. 29, 2024, 8:29 a.m.
New manager and the service is a lot better now, witless internet for home unlimited for $50 a month , most Excellent deal.. View on Google
Mary Jo Fernandez
Feb. 4, 2024, 4:57 p.m.
so on the 1st of February when went in and the guy help me with everything got me and phone absolutely love the employees treat their customers View on Facebook
yolexys figueroa
Oct. 16, 2023, 1:10 a.m.
AWFUL SERVICE PROVIDED BY STAFF...BOUGHT THEIR NEW HOME INTERNET SERVICE AND HAD TO GO BACK 4 TIMES BECAUSE THEIR EQUIPMENT WOULDN'T WORK... I BEGGED THEM TO PLEASE PROVIDE ME WITH A NEW EQUIPMENT AND THEY REFUSED TO...THEY WOULDN'T GIVE ME MY MONEY BACK EITHER... THEY WOULDN'T TAKE RESPONSIBILITY FOR THEIR DAMAGED EQUIPMENT... I LOST A LOT OF MONEY DURING THIS SITUATION BEING THAT I WORK FROM HOME AND WAS WITHOUT INTERNER FOR OVER 2 WEEKS...AND NO ONE ANSWERED FOR IT.... THE STAFF AT THIS LOCATION IS REALLY, REALLY BAD AND VERY UNPROFESSIONAL.... THEY HAD NO MANAGER ONSITE... BAD EXPERIENCE...DONT RECOMMEND THIS LOCATION FOR NOTHING !!!! View on Google