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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/ mo. AutoPay discount applies after first month (for example, you can pay $10/ mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subjec t to change. See Ter ms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

Featured products at Metro by T-Mobile 3831 W Vine St

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Metro by T-Mobile 3831 W Vine St - 3831 W Vine St

In-store services at Metro by T-Mobile 3831 W Vine St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kissimmee, FL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 3831 W Vine St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3831 W Vine St

Luis Edgardo
Aug. 7, 2026, 10:42 p.m.
👍👍 View on Google
Irene Pagan
Aug. 5, 2026, 10:31 p.m.
Excellent customer service by Ali in Metro plaza del sol. Very interested in helping with the needs of customers. Kudos View on Google
Jaime Ramos
Aug. 3, 2026, 5:31 p.m.
The boy there was really helpful got a good deal View on Google
Leonel Nunez
Aug. 3, 2026, 5:28 p.m.
(Translated by Google) I switched from T-Mobile to Metro; good customer service. (Original) Me cambié de T-Mobile a Metro; buen servicio al cliente. View on Google
Mark Elkins
July 31, 2026, 4:30 p.m.
This place is awesome to go to. The employees are very helpful. The gentleman that I went and seen today. I was having problems getting my bill authorized and he helped me like usual. I forget his name, which I'm sorry, but he is very helpful. And he's an asset to the company. Thank you!!!! View on Google

Locations near Metro by T-Mobile 3831 W Vine St

Authorized Retailer
Metro by T-Mobile 3187 W Vine St
0.4 miles away
4.6
Authorized Retailer
Metro by T-Mobile 1910 W Vine St
1.1 miles away
4.5
Authorized Retailer
Metro by T-Mobile 1944 N John Young Pkwy
1.5 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.