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Featured products at Metro by T-Mobile 4421 Western Ave

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Metro by T-Mobile 4421 Western Ave - 4421 Western Ave

In-store services at Metro by T-Mobile 4421 Western Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Knoxville, TN to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 4421 Western Ave

Additional information about Metro by T-Mobile 4421 Western Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 4421 Western Ave

Keshauna Mackerson
Aug. 22, 2025, 11:07 p.m.
I’ve been with this company for years and every employee at this store has been super helpful especially within these past two days. I originally went in Thursday to see who could fix my phone screen, (screen did not show any signs of life), and get an estimate on how much it would be in which the employee working at the time I believe his name was Josh called around to see how much it would be and ended up finding me a store with more metro phones for my budget. It’s now Friday I got blessed with a new phone and the lady that helped me today(I don’t want to butcher her name at an attempt to spell it) made the process of switching phones less complicated then I imagined and solidified me never switching companies. She was super helpful and even the employee that was there with her tonight helped as well and I cannot thank them enough, took away all my stress that I’ve had for the past two days. View on Google
Krista Morris
June 12, 2025, 5:07 p.m.
Super curtious View on Google

Locations near Metro by T-Mobile 4421 Western Ave

Authorized Retailer
Metro by T-Mobile 4956 Clinton Hwy
2.1 miles away
4.3
Authorized Retailer
Metro by T-Mobile 1919 N Broadway St
3.9 miles away
5.0
Authorized Retailer
Metro by T-Mobile 4306 N Broadway St
4.4 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.