English | Español

Metro by T-Mobile 12504 Detroit Ave

★★★★★ 5.0
Directions Call

Metro by T-Mobile 12504 Detroit Ave

Open - 10:00 am - 8:00 pm
5.0 ★
More details
Open

Thurs: 10:00 am - 8:00 pm

Fri: 10:00 am - 8:00 pm

Sat: 10:00 am - 8:00 pm

Sun: 11:00 am - 5:00 pm

Mon: 10:00 am - 8:00 pm

Tues: 10:00 am - 8:00 pm

Wed: 10:00 am - 8:00 pm

12504 Detroit Ave Lakewood, OH 44107
    • One line unlimited 5G $20

    That's 50% off
    Unlimited 5G.

    AND no activation fees.
    Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.
    Get the details
    50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.
    One line unlimited 5G $40 period
    SHOP ONLINE NOW

    Plus, get a FREE 5G phone.

    That’s right, get a FREE 5G phone when you join Metro on the $40 Period plan with no activation fees. Plus, your price is guaranteed for 5 years on talk, text, and data.
    Choose your free phone
    Exclusions apply.

    Featured products at Metro by T-Mobile 12504 Detroit Ave

    iPhone 13
    Apple
    iPhone 13
    4163
    $49.99 $629.99
    Generally carried
    Galaxy A17 5G
    Samsung
    Galaxy A17 5G
    $0.00 $229.99
    Generally carried
    iPhone 16e
    Apple
    iPhone 16e
    $99.99 $599.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $189.99
    Generally carried
    moto g - 2026
    Motorola
    moto g - 2026
    $0.00 $189.99
    Generally carried
    moto g play - 2026
    Motorola
    moto g play - 2026
    $0.00 $139.99
    Generally carried
    Shop all products
    Metro by T-Mobile 12504 Detroit Ave - 12504 Detroit Ave

    In-store services at Metro by T-Mobile 12504 Detroit Ave

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Lakewood, OH to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    Additional information about Metro by T-Mobile 12504 Detroit Ave

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 12504 Detroit Ave

    Leave a review Google
    Anne Barton
    May 5, 2026, 7:10 p.m.
    Visited the store this week and could not have been treated better! Professional and yet patient and explained everything I didn't understand. I would highly recommend this store on Detroit Rd. in Lakewood, Oh. Will definitely return. Thank you very much! View on Google
    Sweiti AL Sweiti
    April 14, 2026, 3:41 p.m.
    amazing service they helped me so much with getting my new phone the owner gave me the cheapest proce he can do which and the girls helped me set up my phone i am very happy 10/10 View on Google
    Sandy Glendinning
    April 10, 2026, 5:30 p.m.
    Had issues with my phone. Came in to the store and the representative was helpful and kind. Neither kind nor helpful. Abrasive and hostile is more like it. Me at the store being View on Google
    Holly
    April 9, 2026, 1:16 a.m.
    Today I met Katelynn (I apologize if I misspelled your name). This was an excellent experience. One of the best customer service experiences I’ve ever had, no kidding . She was patient, kind, went out of her way for me and explained things clearly for me to understand. She is a very smart woman her company is lucky to have her. If I had my own business, I’d steal her! Overall I recommend going there. It is a safe area and she was excellent. Thank you again Katelynn, you are exceptional! View on Google
    Beth Wilson
    Feb. 13, 2026, 3:27 a.m.
    Owner Mike was very helpful solving a glitch with my T-Mobile account. Very friendly and accommodating. I highly recommend this business! View on Google

    Locations near Metro by T-Mobile 12504 Detroit Ave

    Authorized Retailer
    Metro by T-Mobile 11100 Lorain Ave
    1.6 miles away
    4.1
    View
    Authorized Retailer
    Metro by T-Mobile 9745 LORAIN AVE
    1.7 miles away
    4.6
    View
    Authorized Retailer
    Metro by T-Mobile 13604 Lorain Ave
    2.0 miles away
    4.8
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.