English | Español

Featured products at Metro by T-Mobile 1785 Columbia Ave

Shop all products
Metro by T-Mobile 1785 Columbia Ave - 1785 Columbia Ave

In-store services at Metro by T-Mobile 1785 Columbia Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Lancaster, PA to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 1785 Columbia Ave

Additional information about Metro by T-Mobile 1785 Columbia Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1785 Columbia Ave

Felix Pagan
Nov. 24, 2025, 4 p.m.
Celia has been a great help I do recommend anyone to visit her store. I will definitely come back. I am great full for her service. Number 1 in my book View on Google
Daddy Yankee Spankee
Nov. 21, 2025, 4:10 p.m.
Celia and Jose took very good care of me went far and beyond to help me out! Thank yous both! Had a great experience View on Google
Lisa Sauter
Nov. 9, 2025, 7:25 p.m.
Had mostly a very good experience from the sales customer service/staff, when trying to figure out a situation with my dieing old phone...realizing it couldn't be fixed , l tried some things promo's etc. still not resolved, but not their fault...They treated me with good attitudes and professionalism... Celia, Jose and Jennifer were very nice to work with...and l appreciated all their help! Thanks again for the advice...still trying to decide what to do...it's hard to let an old phone die...lol View on Google
Ramon Espino
Nov. 3, 2025, 11:24 p.m.
Celia is very helpful person she is a good worker she did amazing job she did better job then other store I went to I appreciate her a lot View on Google
Rr
Oct. 26, 2025, 6:55 p.m.
Celia is outstanding! I went to this Metro location to make a change to my line, and since I had recently reset my phone, it got deactivated. It turned into a bit of a challenge because I couldn’t remember my PIN or any of my access codes. Celia took the time to fully understand the issue, resolve everything, and explain each step with great patience and kindness. It’s truly refreshing to find people like her—especially nowadays, when so many companies try to replace human service with machines. Her personalized attention and excellent customer service made all the difference! View on Google

Locations near Metro by T-Mobile 1785 Columbia Ave

Authorized Retailer
Metro by T-Mobile 1204 Millersville Pike
1.7 miles away
5.0
Authorized Retailer
Metro by T-Mobile 47 W King St
2.4 miles away
5.0
Authorized Retailer
Metro by T-Mobile 1931 Fruitville Pike
3.1 miles away
4.3

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.