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Featured products at Metro by T-Mobile 16415 Monterey St

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Metro by T-Mobile 16415 Monterey St - 16415 Monterey St

In-store services at Metro by T-Mobile 16415 Monterey St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Morgan Hill, CA to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 16415 Monterey St

Additional information about Metro by T-Mobile 16415 Monterey St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 16415 Monterey St

Jeff Aguirre
Dec. 12, 2025, 10:14 p.m.
I hate myself for not remembering the employee's name but he was very helpful with getting my lost phone replaced... I've been using Metro PCS for about 20 years (first 5-7 years using different phone numbers and the rest is with my current number)... Anyways, his knowledge and his resources got the job done!! View on Google
A Google User
Oct. 7, 2025, 6:17 p.m.
Good news everyone now the management is now changed no one old metro anymore they changed the management now now it's a new manager and I just went there and amazing manager his name is Alex M he's the best I love this new management now it's now a new manager the old metro managers all left and the old staff left too it's a whole different metro now I love it I'm so excited and happy now and the new management changed on last week I just found out by the new manager now last week it's all good now I had compliants too but not anymore I'm so happy and excited now yay!!!!! View on Google
Brian Knight
July 8, 2025, 1:10 a.m.
Honestly we were only here to pay a bill, but the service was prompt and the worker was friendly. The store itself was clean. View on Google

Locations near Metro by T-Mobile 16415 Monterey St

Authorized Retailer
Metro by T-Mobile 737 1st St
8.0 miles away
4.0
Authorized Retailer
Metro by T-Mobile 280 E 10th St
9.4 miles away
4.3
Authorized Retailer
Metro by T-Mobile 5540 Monterey Hwy
12.6 miles away
4.1

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.