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Metro by T-Mobile 5101 Jefferson Ave

★★★★★ 4.5
Open from 12:00 pm - 5:00 pm

More at Metro by T-Mobile 5101 Jefferson Ave:

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Authorized Retailer

Metro by T-Mobile 5101 Jefferson Ave

More at Metro by T-Mobile 5101 Jefferson Ave:

Plans
Deals
Benefits
Directions Call
Authorized Retailer

Metro by T-Mobile 5101 Jefferson Ave

Open - 12:00 pm - 5:00 pm
4.5 ★
More details
Open

Sun: 12:00 pm - 5:00 pm

Mon: 10:00 am - 7:00 pm

Tues: 10:00 am - 7:00 pm

Wed: 10:00 am - 7:00 pm

Thurs: 10:00 am - 7:00 pm

Fri: 10:00 am - 7:00 pm

Sat: 10:00 am - 7:00 pm

5101 Jefferson Ave # B Newport News, VA 23605

    • More at Metro by T-Mobile 5101 Jefferson Ave:

    Plans
    Deals
    Benefits
    One line unlimited 5G $25
    KEEP THE PHONE YOU LOVE

    Get unlimited 5G for only $25.

    Pay $30/mo. for your first month and $25/mo. after with AutoPay. Plus, no activation fees.
    Get the details
    One line unlimited 5G $40 period
    SHOP ONLINE NOW

    Plus, get a FREE 5G phone.

    That’s right, get a FREE 5G phone when you join Metro on the $40 Period plan with no activation fees. Plus, your price is guaranteed for 5 years on talk, text, and data.
    Choose your free phone
    Exclusions apply.

    Featured products at Metro by T-Mobile 5101 Jefferson Ave

    iPhone 13
    Apple
    iPhone 13
    4160
    $49.99 $629.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $229.99
    Generally carried
    moto g 5G - 2024
    Motorola
    moto g 5G - 2024
    42
    $0.00 $169.99
    Generally carried
    Watch SE 2nd gen 44mm
    Apple
    Watch SE 2nd gen 44mm
    1
    $229.99 $329.99
    Generally carried
    Shop all products
    Metro by T-Mobile 5101 Jefferson Ave - 5101 Jefferson Ave

    In-store services at Metro by T-Mobile 5101 Jefferson Ave

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Newport News, VA to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    There's more to love at Metro by T-Mobile 5101 Jefferson Ave

    Plans
    Plans We keep it simple with no contracts and no credit checks.
    Deals
    Deals Get more bang for your buck with great deals on Metro service and 5G phones.
    Benefits
    Benefits For all the yadas we take out, we pack Metro plans with perks and benefits.

    Additional information about Metro by T-Mobile 5101 Jefferson Ave

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 5101 Jefferson Ave

    Leave a review Google
    Charlesinia Dove
    Nov. 29, 2025, 9:19 p.m.
    The representative today was awesome Trinity in Newport News, Virginia off of Jefferson Avenue very well detailed when I ask a question and handled everything I needed her to do awesome customer service View on Google
    Laverne Burke
    Nov. 26, 2025, 3:49 p.m.
    I had the pleasure of working with Gabby and I appreciate the opportun ity and patience. Very respectful young lady. View on Google
    Turbo Almighty
    Oct. 23, 2025, 2:39 p.m.
    Good morning! Metro Trinity was very professional gave very great service was I'm ready to recommend a phone and service that's fits me and I'm very pleased with her customer service skills View on Google
    John Richardson
    Oct. 22, 2025, 5:43 p.m.
    Great service Trinity was phenomenal View on Google

    Locations near Metro by T-Mobile 5101 Jefferson Ave

    Authorized Retailer
    Metro by T-Mobile 604 Aberdeen Rd
    1.9 miles away
    4.8
    View
    Authorized Retailer
    Metro by T-Mobile 605 Newmarket Dr
    2.0 miles away
    4.4
    View
    Authorized Retailer
    Metro by T-Mobile 2303 Kecoughtan Rd
    3.0 miles away
    4.5
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.