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In-store services at Metro 2303 Kecoughtan Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Hampton, VA to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 2303 Kecoughtan Rd

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Alicia Lopez
April 8, 2024, 4:46 a.m.
Went to a different store before coming to this one and was treated horribly and was told we had to buy a new phone without the employee even looking at the phone to troubleshoot it. We declined and decided to go to this store for a second opinion and Trinity was AMAZING and fixed my issue in 5 minutes! She knew exactly what to do and was dedicated to making sure our issue was resolved. Thank you so much love! Saved us $200+ lol View on Google
Beverly Mason
Jan. 23, 2024, 11:48 p.m.
Trinity is AAA+ employee with superb customer service skills, very polite, courteous, and very knowledgeable. She turned my evening/night into a very pleasant one. This beautiful young lady deserves a pay increase any any positive incentives the business may have and give!! BIG KUDOS to Trinity!!! Any MetroPCS/Tmobile business I need to take care, I would pray Trinity would be the representative to handle it!! View on Google
Robert Knight
Jan. 10, 2024, 8:08 p.m.
Trinity had wonderful customer service!! View on Google
Thomas Maven
Dec. 26, 2023, 9:58 p.m.
Trinity has wonderful customer service I'm an old guy so I don't really get this technology stuff but she is always willing to help me navigate my phone she really is top of the line she needs a raise definitely!!! View on Google
Clarissa Hinton
Dec. 21, 2023, 3:41 p.m.
Trinity had the best customers service ive seen in a long time from the time i hit the door nothing but nice!!! View on Google