English | Español

Featured products at Metro by T-Mobile 5389 S Kirkman Rd

Shop all products
Metro by T-Mobile 5389 S Kirkman Rd - 5389 S Kirkman Rd

In-store services at Metro by T-Mobile 5389 S Kirkman Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Orlando, FL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 5389 S Kirkman Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 5389 S Kirkman Rd

Kassandra Matos
April 24, 2026, 4:12 a.m.
Went in about 2 days ago to pay a phone bill and learned that my number had been taken away from me due to non payment. I was in complete distraught in actual tears since I've had this number for years; it was attached to everything for me, and had sentimental value since someone very close to me is unable to remember anything new (like a nunber) due to dementia. Rithu; the store manager, was such a life saver and the biggest sweet heart. She understood my situation and cared more about helping the customer than making a commission. Easily she could've kept it at I need to get a new number and deal with it. Instead she went above and beyond to ensure I was helped. She did everything she could and more making sure I not only managed to get my number back but even worked with my finical situation finding the best possible way for me to get everything secured for the lowest payment required. I left not only being able to recover my number; but she helped me with a long overdue upgrade for a newer phone (had mine for over 5 years); provided me a new case for it, she was so patient and understanding taking the time to transfer over 10,000 images/videos I had from my previous phone to the new one, and the new phone had even more storage than the previous one. She was so amazing; words could not describe how greatful I will always be to the kindness and generosity she extended to me. She is what made me have a great Metro experience 🥰🙏🏼🫶🏼 Give her a raise 💜 View on Google
Kim Cupcakes
April 22, 2026, 7:10 p.m.
Rithu was beyond amazing, she was patient, kind and knowledgeable! Will come back just for her View on Google

Locations near Metro by T-Mobile 5389 S Kirkman Rd

Authorized Retailer
Metro by T-Mobile 4025 W Oak Ridge Rd
2.1 miles away
5.0
Authorized Retailer
Metro by T-Mobile 5920 Metropolis Way 107
2.3 miles away
4.3
Authorized Retailer
Metro by T-Mobile 5405 S Texas Ave
3.0 miles away
4.1

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.