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Metro by T-Mobile 9070 Van Nuys - 9070 Van Nuys

In-store services at Metro by T-Mobile 9070 Van Nuys

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Panorama City, CA to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 9070 Van Nuys

Additional information about Metro by T-Mobile 9070 Van Nuys

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 9070 Van Nuys

Roxana De la cruz pizan
Oct. 24, 2025, 4:38 a.m.
(Translated by Google) This store is a scam, they sell you phones without a receipt and when you complain the manager says that the person who sold it to me no longer works at that store, that they changed it there, everyone covers up. Another day my boyfriend went to pay the bill because they hadn't deducted it from his card and when he paid, since he was in a hurry, they didn't give him his paid receipt and when the other guy realized it, the bank had deducted the payment for the phones again and we went to complain, oh surprise, the man who helped us wasn't there and the manager doesn't give a solution, I also have two accounts and I want to cancel a table and he doesn't want to. I've been two months now that they don't want to cancel the line, if they don't give me a solution this month, I'll change to another company (Original) Está tienda es una estafa te venden teléfonos sin recibo y cuando reclamas el manager dice que el que me vendió no trabaja ya en esa tienda k lo cambiaron allí todos se tapan otro día fue mi novio a pagar el recibo XK no lo habían descontado x tarjeta y cuando pago como estaba apurado no le dieron el su recibo pagado y cuando se dió cuenta al otro el banco lo había descontado nuevamente el el pago de lao teléfonos y fuimos a reclamar oh sorpresa no estaba el hombre k nos atendió y el manager no da una solución, tengo tbn dos trables y quiero cancelar una table y no quiere llevo ya dos meses que no me lo quieren anular la línea si este mes no me dan solucione cambiaré con otra compañía View on Google
Vanessa Rosales
Oct. 5, 2025, 6:11 p.m.
Para mi gente latino pregunten por Sa’ad. El los va ayudar al cien por ciento. I’ve been to this location 3 times now & Sa’ad helped me out each time. He goes out of his way & will spend more than an hour if he has to just to make sure his customers are happy. If you come to this location ask for Sa’ad. View on Google
Anthony Castile Sr.
Aug. 26, 2025, 7:06 a.m.
I was very satisfied with the customer service I received by Employee Sulaiman and his Manager.Sulaiman was very cordial and engaged.He made sure I was taken care of and all my needs were satisfied.He also offered me a couple bottles of water which I appreciated very much because I was a little dehydrated from the intense heat.I gave this location 5 stars because of all the other companies that I've been too the customer service at this particular cell phone company was the best.Kudos to the Manager,Sulaiman,and the intire staff.Thanks Sulaiman you have great salesmanship. View on Google
linette garza
Aug. 21, 2025, 9:18 p.m.
Baz gave great customer service. No complaints great deals. View on Google

Locations near Metro by T-Mobile 9070 Van Nuys

Authorized Retailer
Metro by T-Mobile 9059 Woodman Ave
0.6 miles away
5.0
Authorized Retailer
Metro by T-Mobile 8401 Van Nuys Blvd
0.8 miles away
Authorized Retailer
Metro by T-Mobile 15421 Parthenia St
1.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.