Metro by T-Mobile 12800 San Pablo Ave

Featured promotions at Metro by T-Mobile 12800 San Pablo Ave

What do I get?
iPhone® 12 64GB
What happens to my phone number?
You keep your existing phone number. Phone numbers currently active on T-Mobile or active on Metro by T-Mobile in the past 180 days aren’t eligible for this offer.
Where can I redeem this offer?
Shop in store. Find a Metro store.
What do I need to pay?
Your phone is $99.99 and you’ll need to pay any applicable sales tax. A connection fee of up to $25 may apply and you’ll pay for the first month of your new line. After your third month of service, you’ll need to properly complete a form for your virtual prepaid Mastercard, which you can use online or in stores; no cash access and expires in 6 months. The Mastercard is issued by Sunrise Banks, N.A., Member FDIC, pursuant to license from Mastercard International, Inc. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks, N.A. Account must be active and in good standing when card is issued.
Are there limits?
Limit 2 per household.
Which plan do I need?
Add a new voice line on the $60/mo. with AutoPay plan, $65 for the first month.
What else do I need to know?
This is a limited-time offer and is subject to change. It’s available while supplies last. Speak with a store associate for complete details. When you bring your ID, we’ll validate your name, address, and date of birth in an independent database.

What do I get?
Bring your own phone, and get one line of Unlimited 5G for $25/mo. with Autopay.
What about my number?
Bring your number. Excludes phone numbers currently active on T-Mobile or active on Metro by T-Mobile in the past 180 days.
Where can I redeem the offer?
Get it in-store. Find a Metro store. Speak with a store associate for complete details.
What do I pay?
The first month is $30, but with Autopay, pay $25/mo. every month after. Sales tax and regulatory fees are included in monthly plan price. Connection charge of up to $25 may apply.
What about my device?
Bring your own phone. Capable device not purchased from Metro required.
Are there limits?
Limit 5 per account.
What about coverage and service availability?
Coverage and services are not available everywhere. Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. Unlimited on device and network only. If you use a lot of data, more than 35GB/mo., you may experience slower speeds when our network is busy. Metro customers may notice reduced speeds vs. T-Mobile customers due to network prioritization. Video streams in SD. See store for details, or check out coverage maps, network, restrictions and Terms and Conditions of Service (including arbitration provision).
What else do I need to know?
This is a limited time offer available at participating locations.

What do I get?
Get 5G Home Internet for $50/mo. with AutoPay (or $55/mo. without AutoPay).
How can I qualify for this offer?
You need to have a Metro phone plan that has been active for 30+ days and live in an area where Home Internet is available. Home Internet eligibility is determined at the household level. Household eligibility is based off network capacity, which is expanding all the time, but can also change as more customers join Home Internet. Check availability.
Where can I get this offer?
Get this offer in store. Find a Metro store. Speak with a store associate for complete details.
What do I pay?
After your first month, pay $50/mo. when you sign up for AutoPay to receive a $5 monthly discount (or pay $55/mo. without AutoPay). Sales tax and regulatory fees are included in monthly plan price.
Do I need to buy any equipment?
You will need to purchase a gateway device for a one-time cost of $49.99. The gateway can be returned within 60 days if you are not happy your home internet plan. The gateway cannot be unlocked for use on other networks.
Are there limits?
Limit 1 offer per account/household.
What should I know about the network?
5G Home Internet is delivered via 5G cellular network and speeds vary due to factors affecting cellular networks. When the network is really busy Home Internet users may experience slower speeds than other customers due to prioritization. See store for details, or check out coverage maps, network, restrictions and Terms and Conditions of Service (including arbitration provision).
What else should I know?
Your Home Internet service is only available at the address you provide for activation. Not compatible with some live TV streaming services.

In-store services at Metro 12800 San Pablo Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Richmond, CA to switch or get help with your prepaid service.

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Lawrence Brown

May 20, 2024, 1:12 a.m.

Best Metro In The Bay!! View on Google

cheryl williams

May 19, 2024, 8:49 p.m.

Great store View on Google

Ronald Price

May 10, 2024, 6:09 p.m.

Every time I come to this location I'm welcomed with big smiles and nice greetings. This is the only metro i go to I definitely recommend them! And they have so many phones to choose from View on Google

Chris Gall

May 8, 2024, 1:09 a.m.

Customer service from Ben was above and beyond here. Great experience, definitely would recommend going here! View on Google

Joe Brown

May 8, 2024, 1:05 a.m.

Best metro customer service in the bay!! View on Google