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Metro by T-Mobile 1698 Story Rd

★★★★★ 5.0
Open from 9:00 am - 8:00 pm

More at Metro by T-Mobile 1698 Story Rd:

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Deals
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Authorized Retailer

Metro by T-Mobile 1698 Story Rd

More at Metro by T-Mobile 1698 Story Rd:

Plans
Deals
Benefits
Directions Call
Authorized Retailer

Metro by T-Mobile 1698 Story Rd

Open - 9:00 am - 8:00 pm
5.0 ★
More details
Open

Mon: 9:00 am - 8:00 pm

Tues: 9:00 am - 8:00 pm

Wed: 9:00 am - 8:00 pm

Thurs: 9:00 am - 8:00 pm

Fri: 9:00 am - 8:00 pm

Sat: 9:00 am - 8:00 pm

Sun: 9:00 am - 8:00 pm

1698 Story Rd Ste 60 San Jose, CA 95122

    • More at Metro by T-Mobile 1698 Story Rd:

    Plans
    Deals
    Benefits
    One line unlimited 5G $25
    KEEP THE PHONE YOU LOVE

    Get unlimited 5G for only $25.

    Pay $30/mo. for your first month and $25/mo. after with AutoPay. Plus, no activation fees.
    Get the details
    One line unlimited 5G $40 period
    SHOP ONLINE NOW

    Plus, get a FREE 5G phone.

    That’s right, get a FREE 5G phone when you join Metro on the $40 Period plan with no activation fees. Plus, your price is guaranteed for 5 years on talk, text, and data.
    Choose your free phone
    Exclusions apply.

    Featured products at Metro by T-Mobile 1698 Story Rd

    iPhone 13
    Apple
    iPhone 13
    4160
    $49.99 $629.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $229.99
    Generally carried
    moto g 5G - 2024
    Motorola
    moto g 5G - 2024
    42
    $0.00 $169.99
    Generally carried
    Watch SE 2nd gen 44mm
    Apple
    Watch SE 2nd gen 44mm
    1
    $229.99 $329.99
    Generally carried
    Shop all products
    Metro by T-Mobile 1698 Story Rd - 1698 Story Rd

    In-store services at Metro by T-Mobile 1698 Story Rd

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in San Jose, CA to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    There's more to love at Metro by T-Mobile 1698 Story Rd

    Plans
    Plans We keep it simple with no contracts and no credit checks.
    Deals
    Deals Get more bang for your buck with great deals on Metro service and 5G phones.
    Benefits
    Benefits For all the yadas we take out, we pack Metro plans with perks and benefits.

    Additional information about Metro by T-Mobile 1698 Story Rd

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 1698 Story Rd

    Leave a review Google
    Yliana Cedeno
    Dec. 14, 2025, 5:57 a.m.
    (Translated by Google) Excellent service from Ms. Rosi! She was very kind and patient when she helped us today. She explained the details of each device we showed her and gave us great options. People like her remind us that it's possible to provide good service and be kind! Thank you for your great work, Ms. Rosi! Many blessings! (Original) Excelente servicio que nos brindó la señorita Rosi, fue muy amable 🤗y paciente 😊cuando nos atendió el día de hoy, nos explicó los detalles de cada dispositivo que le presentamos, nos brindó buenas opciones, personas como ella nos recuerda que si es posible brindar un buen servicio y ser amable!! Gracias a su buen trabajo señorita Rosi ❤️ Muchas bendiciones 🥰🙌🏽 View on Google

    Locations near Metro by T-Mobile 1698 Story Rd

    Authorized Retailer
    Metro by T-Mobile 517B McLaughlin Ave
    1.0 miles away
    4.0
    View
    Authorized Retailer
    Metro by T-Mobile 2247 Alum Rock Ave
    1.3 miles away
    4.3
    View
    Authorized Retailer
    Metro by T-Mobile 1160 Tully Rd
    1.7 miles away
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.