How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 130 S B St

Shop all products

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Silviaraymundoguzman Guzman

Oct. 10, 2026, 11:57 p.m.

I came with a phone problem which I didn't expect to happen and these people helped me with good solutions and made my day great. They have good promotions going on all year long. Much appreciated the help for transferring my information to new device. View on Google

Luis Alberto Adrianzen

Sept. 29, 2026, 10:46 p.m.

(Translated by Google) Ray helped us today. We needed a phone for a family member. He explained the difference between the options and helped us choose one that suited our needs. (Original) Ray nos atendió hoy. Necesitábamos un teléfono para un familiar. Nos explicó la diferencia entre las opciones y nos ayudó a elegir uno que se ajustaba a lo que buscábamos. View on Google

Raul Diaz

Sept. 29, 2026, 10:24 p.m.

I have visited without knowing which phone would work best for me.They showed me a few options without making the process complicated. Loved the experience they gave me. View on Google

Barry McCockinner

Sept. 29, 2026, 9:49 p.m.

Best costumers service, it worth the time, really professional and they speak Spanish too. View on Google

Lea Velasquez

Sept. 29, 2026, 9:36 p.m.

My old phone was stopped working, and I needed a replacement. They help me, find something within my budget and got it set it up everything, Mohammed also transferred the all contacts which i thought impossible to do so, appreciated the help wanted visit again👏. View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Sun:	9:00 am - 7:00 pm
Mon:	9:00 am - 7:00 pm
Tues:	9:00 am - 7:00 pm
Wed:	9:00 am - 7:00 pm
Thurs:	9:00 am - 7:00 pm
Fri:	9:00 am - 7:00 pm
Sat:	9:00 am - 7:00 pm

Metro by T-Mobile 130 S B St