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Featured products at Metro by T-Mobile 20 Main St

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Metro by T-Mobile 20 Main St - 20 Main St

In-store services at Metro by T-Mobile 20 Main St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Tonawanda, NY to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 20 Main St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 20 Main St

jennifer schostick
March 31, 2026, 4:29 p.m.
My experience with Derrick was amazing. Like most people with broken phones I was incredibly stressed out. Derrick was great from the moment i arrived. He was professional and exceedingly helpful. He did everything he could to resolve my issue and accomodate my budget. I've never had such a positive experience dealing with someone in customer service. I hope Metro pcs takes care of him, he's a keeper. Working in the service industry myself, I'm confident saying that Derrick is exceptional at his job. I also witnessed him giving everyone that walked in the door the very same treatment. He gets a 10 out of 10 from me and I'm certain that any customer he deals with would say the same. View on Google
Kirsten Stofle
March 30, 2026, 9:45 p.m.
Great customer service View on Google

Locations near Metro by T-Mobile 20 Main St

Authorized Retailer
Metro by T-Mobile 2889 Sheridan Dr
3.8 miles away
4.0
Authorized Retailer
Metro by T-Mobile 2305 Delaware Ave
5.1 miles away
4.3
Authorized Retailer
Metro by T-Mobile 282 AMHERST ST
5.7 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.