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Featured products at Metro by T-Mobile 201 Thomaston Ave

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Metro by T-Mobile 201 Thomaston Ave - 201 Thomaston Ave
Metro by T-Mobile 201 Thomaston Ave - 201 Thomaston Ave
Metro by T-Mobile 201 Thomaston Ave - 201 Thomaston Ave
Metro by T-Mobile 201 Thomaston Ave - 201 Thomaston Ave

In-store services at Metro by T-Mobile 201 Thomaston Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Waterbury, CT to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 201 Thomaston Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 201 Thomaston Ave

Talia Plaza
June 29, 2026, 10:55 p.m.
I had an amazing experience with Xiamara and Angie at Metro by T-Mobile, and I can't say enough good things about them! From the moment I walked into the store, they greeted me with enthusiasm and made me feel comfortable. Xiamara was incredibly knowledgeable and helped me understand my options for plans and devices. She listened to my needs and provided personalized recommendations that were perfect for me. Angie also played a crucial role in ensuring that everything went smoothly, answering all my questions with a smile and providing such a great team dynamic. Both Xiamara and Angie went above and beyond, taking their time to make sure I was completely satisfied with my choices. Their friendly attitudes and professionalism truly made the experience enjoyable. If you’re looking for great service, I highly recommend visiting them at 201 Thomaston AVE! (Metro by T-Mobile) Thank you, Xiamara and Angie, for your outstanding support! View on Google
Farida İ
April 30, 2026, 1:56 a.m.
Excellent service! My phone was repaired quickly and works like new now. The staff was very professional, honest, and helpful. I highly recommend this place to anyone needing phone repair. View on Google
Rob Munn
April 23, 2026, 10:34 p.m.
Angie and Xiomara are the illest best customer service walked in with a problem and they didn't give up until they fix it e walked out a happy man with a new phone and a tablet I thank them for taking their time with me for 2 hr until they resolved my problem now that's great customers service i recommend going to Thomaston Ave . View on Google

Locations near Metro by T-Mobile 201 Thomaston Ave

Authorized Retailer
Metro by T-Mobile 1083 Huntingdon Ave
1.7 miles away
4.4
Authorized Retailer
Metro by T-Mobile 495 Union St,
1.8 miles away
4.7
Authorized Retailer
Metro by T-Mobile 745 Wolcott St
2.2 miles away
4.4

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.