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Metro by T-Mobile 1817 Washington St

★★★★★ 5.0
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Metro by T-Mobile 1817 Washington St

Open - 9:00 am - 9:00 pm
5.0 ★
More details
Open

Sat: 9:00 am - 9:00 pm

Sun: 11:00 am - 7:00 pm

Mon: 9:00 am - 9:00 pm

Tues: 9:00 am - 9:00 pm

Wed: 9:00 am - 9:00 pm

Thurs: 9:00 am - 9:00 pm

Fri: 9:00 am - 9:00 pm

1817 Washington St Ste C Waukegan, IL 60085
    • One line unlimited 5G $25

    No activation fees.

    Keep the phone you love. Get unlimited 5G for $30/mo. for your first month and $25/mo. after with AutoPay.

    Get the details
    Offer valid when you bring your phone. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.
    One line unlimited 5G $40 period
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    Plus, get a FREE 5G phone.

    That’s right, get a FREE 5G phone when you join Metro on the $40 Period plan with no activation fees. Plus, your price is guaranteed for 5 years on talk, text, and data.
    Choose your free phone
    Exclusions apply.

    Featured products at Metro by T-Mobile 1817 Washington St

    iPhone 13
    Apple
    iPhone 13
    4160
    $49.99 $629.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $229.99
    Generally carried
    moto g 5G - 2024
    Motorola
    moto g 5G - 2024
    42
    $0.00 $169.99
    Generally carried
    Watch SE 2nd gen 44mm
    Apple
    Watch SE 2nd gen 44mm
    1
    $229.99 $329.99
    Generally carried
    Shop all products
    Metro by T-Mobile 1817 Washington St - 1817 Washington St

    In-store services at Metro by T-Mobile 1817 Washington St

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Waukegan, IL to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    Additional information about Metro by T-Mobile 1817 Washington St

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 1817 Washington St

    Leave a review Google
    Chritopulos Timothy
    April 3, 2026, 5:15 p.m.
    Amazing service from the reps here ! Angelica is amazing and always helps me super kind and ali both of them have spectacular service ! 10/10 service here always ! View on Google
    Karla Reyes
    April 2, 2026, 9:10 p.m.
    Maliha was such a nice person and helped me out so much! Loved her patience . View on Google
    Tarah Moreira
    April 2, 2026, 6:05 p.m.
    Maliha I want to say thank you for hooking me up with my new phone I appreciate it a lot thanks to the team as well 🙌🏽♥️ View on Google
    Liz Lopez
    April 1, 2026, 9:15 p.m.
    This store is amazing ! It has the best reps here , one of my favorites is Angelica she has amazing customer service , always explains everything , always polite ! She hooked me up today and was by far the best customer service from Her as always ! I go to this store just for her , she always looking out and they always have the best deals here ! View on Google
    Mirabel Bahena
    April 1, 2026, 8:56 p.m.
    (Translated by Google) Angelica's service is excellent; I always come to her and she treats me with great attention and respect. (Original) Servicio muy bien de angélica mejor siempre vengo con ella y me atiende con mucho atención y respecto View on Google

    Locations near Metro by T-Mobile 1817 Washington St

    Authorized Retailer
    Metro by T-Mobile 2241 Belvidere Rd
    0.7 miles away
    4.3
    View
    Authorized Retailer
    Metro by T-Mobile 1320 N Lewis Ave
    1.3 miles away
    4.2
    View
    Authorized Retailer
    Metro by T-Mobile 2011 Sheridan Rd
    7.0 miles away
    5.0
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.