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Metro by T-Mobile 323 E Gay St

★★★★★ 4.4
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Metro by T-Mobile 323 E Gay St

Open - 10:00 am - 7:00 pm
4.4 ★
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Open

Mon: 10:00 am - 7:00 pm

Tues: 10:00 am - 7:00 pm

Wed: 10:00 am - 7:00 pm

Thurs: 10:00 am - 7:00 pm

Fri: 10:00 am - 7:00 pm

Sat: 10:00 am - 7:00 pm

Sun: 12:00 pm - 5:00 pm

323 E Gay St West Chester, PA 19380
    • One line unlimited 5G $20

    That's 50% off
    Unlimited 5G.

    AND no activation fees.
    Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.
    Get the details
    50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.
    MEXICO UNLIMITED INCLUDED

    Get unlimited calls & texts from the U.S. to Mexico.

    AND get the new Samsung Galaxy A17 5G for FREE.

    AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

    Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

    Get directions
    $250+ based on Metro device discount and waived activation fee. Activate in store.
    Llamadas y textos a México sin límites incluidos
    Llamadas y textos a México sin límites incluidos
    MEXICO UNLIMITED INCLUDED

    Get unlimited calls & texts from the U.S. to Mexico.

    AND get the new Samsung Galaxy A17 5G for FREE.

    AND pay no activation fees. That's like $250+ in your pocket. When you join Metro on the $40 Period plan and bring your number. Visit your Metro store for details.

    Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

    $250+ based on Metro device discount and waived activation fee. Activate in store.

    Featured products at Metro by T-Mobile 323 E Gay St

    iPhone 13
    Apple
    iPhone 13
    4163
    $49.99 $629.99
    Generally carried
    Galaxy A17 5G
    Samsung
    Galaxy A17 5G
    $0.00 $229.99
    Generally carried
    iPhone 16e
    Apple
    iPhone 16e
    $99.99 $599.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $189.99
    Generally carried
    moto g - 2026
    Motorola
    moto g - 2026
    $0.00 $189.99
    Generally carried
    moto g play - 2026
    Motorola
    moto g play - 2026
    $0.00 $139.99
    Generally carried
    Shop all products
    Metro by T-Mobile 323 E Gay St - 323 E Gay St
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    In-store services at Metro by T-Mobile 323 E Gay St

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in West Chester, PA to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    Additional information about Metro by T-Mobile 323 E Gay St

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 323 E Gay St

    Leave a review Google
    Shaun Leonard
    June 18, 2026, 1:14 p.m.
    I give five star stars. I went there to switch from Total Wireless back to Metro. I should’ve never left. But at the time I needed the money and I was saving 50 bucks a month when I switched to Total Wireless. So many regrets the Internet at Total Wireless is horrible. The phone service was horrible. I lost service all the time I lost home Internet a lot and it wasn’t just at my house. It was all over the place. Whatever you do People do not switch the Total Wireless I’ve had most of the big carriers. I had a couple of the little carriers too like mint Mobile before I think it was mint. It was one of the newer one’s. I’ve had all kinds and I love Metro. I love T-Mobile so do yourself a favor don’t ever switch or abandoned Metro like I did. I’ve never had a problem like that at Metro and the day I went there to the Metro store I’m pretty sure her name was Priya. She was pretty awesome. Took care of me. Got me done as fast as she possibly could and I went on my way. Five stars to you to Priya thanks for your help. View on Google
    C. M.
    May 7, 2026, 5:07 p.m.
    Everyone working today was very nice and friendly. Got me in and out quickly. View on Google
    Brandi James
    April 20, 2026, 2:58 p.m.
    Shawn, Kiara and Zay helped me get a new phone! With an amazing deal! Come see them with any issues you need! View on Google
    Atupele Mwaungulu
    April 18, 2026, 7:52 p.m.
    Great meeting the new Manager who cares and understands how to resolve problems instantly. Shaun T thank you. View on Google
    Donna Smiley
    April 18, 2026, 7:06 p.m.
    Shaun was great!!!! View on Google

    Locations near Metro by T-Mobile 323 E Gay St

    Authorized Retailer
    Metro by T-Mobile 1950 E Lincoln Hwy
    10.0 miles away
    4.2
    View
    Authorized Retailer
    Metro by T-Mobile 345 Scarlet Rd
    10.9 miles away
    4.4
    View
    Authorized Retailer
    Metro by T-Mobile 270 E Lincoln Hwy
    11.7 miles away
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.