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Metro by T-Mobile 47454 Pontiac Trl - 47454 Pontiac Trl

In-store services at Metro by T-Mobile 47454 Pontiac Trl

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Wixom, MI to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 47454 Pontiac Trl

Additional information about Metro by T-Mobile 47454 Pontiac Trl

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 47454 Pontiac Trl

XZeeno
Dec. 9, 2025, 2:33 a.m.
Shelia helped me set up my new phone that I got from an insurance claim. Although there was 20 things going on at once she still found time to help other customers while still maintaining a call with support from her end for my activation. View on Google
Julie Davis
Nov. 26, 2025, 3:53 a.m.
Zina, you are the GREATEST. Thank You for helping us with my Mom's phone. Fast easy to replace. Thanks again. View on Google
Cynthia Nixon
Oct. 23, 2025, 8:44 p.m.
Frankie is very helpful and patient with me always knowledgeable. He cares about the customer and I need that. View on Google
Calvin R
Oct. 10, 2025, 1:44 p.m.
I went to the MetroPCS store on Pontiac Trail expecting just to cancel my service, but I ended up having one of the best customer service experiences I’ve ever had. Zena was incredible from the moment I walked in. Even though I wasn’t there to buy anything, she treated me with complete respect and kindness. She made me feel like family, not just another customer. Zena went above and beyond to help me, explained everything clearly, and made sure I left completely satisfied. The way she handled everything honestly made me second guess canceling my service. That’s how amazing she was. I’ve been to other Metro stores where the staff was rude or acted like they couldn’t be bothered, but this location is on a whole different level. If you want to be treated right and actually feel valued, go see Zena at the Pontiac Trail store in Wixom. She’s the reason I’ll tell everyone I know to go there. View on Google
Dawn Mari
Sept. 27, 2025, 11:03 p.m.
Freddie is a cell phone guru! He tirelessly and relentlessly worked on getting our phone numbers transferred to Metro Pcs service, despite multiple complications with our prior service provider. We highly recommend him. View on Google

Locations near Metro by T-Mobile 47454 Pontiac Trl

Authorized Retailer
Metro by T-Mobile 1123 E West Maple Rd
2.3 miles away
Authorized Retailer
Metro by T-Mobile 24303 Halsted Rd
6.5 miles away
4.2
Authorized Retailer
Metro by T-Mobile 31624 Grand River Ave
9.4 miles away
4.4

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.