How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 12226 SW 8Th Street

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and data when you bring your number. AND no activation fees.

Shop now Directions to my store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/mo. AutoPay discount applies after first month (for example, you can pay $10/mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subject to change. See Terms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Fernanda Hernandez

Oct. 21, 2026, 9:15 p.m.

(Translated by Google) Yesterday I visited this store, I switched from T-Mobile to here and I was amazed by the service Priscila, the saleswoman, gave me. She's very kind and knowledgeable. She helped me and gave me a great option that suited my needs. I highly recommend this store and Priscila; she's the best in Miami. (Original) Ayer vicite esta tienda, me pase de tmobile Para aca y quede asombrada con la atencion que me brindo pricsila la vendedora,es muy amable y esta muy capacitada,me ayudo y me dio una Buena obsion que se adjustaba a lo que necesitaba. Recomiendo esta tienda y a priscila es la major de Miami View on Google

Domingo. Gallego

Oct. 20, 2026, 8:35 p.m.

(Translated by Google) I was just in this store with this beautiful girl who is amazing, kind, intelligent, and very patient. She helped me and explained things with incredible tenderness. Look for her when you go to this store; her name is Prissila. Besides being beautiful, she's the best at customer service. I highly recommend her. (Original) Acabo de estar en esta tienda con esta chica hermosa que es increíble,amable,inteligente y muy paciente. Me ayudo y explico con una ternura increible,búsquela cuando vayan a esta tienda se llama Prissila además de bella es la mejor atendiendo personas la recomiendo. View on Google

Norberto Santiesteban

Oct. 16, 2026, 2:04 p.m.

(Translated by Google) I just visited this store and met Prisila, a wonderful young woman who has helped me so much. She's very patient and caring. I highly recommend her, as well as the store itself; it's excellent. I give it a 200/10. Thank you, Prisila, for your help! (Original) Acabo de visitar esta tienda y conocí a prisila una muchacha maravillosa que me a ayudado muchísimo es muy paciente y cariñosa. La recomiendo al igual que a la tienda es excelente le doy un 200/10. Gracias mi niña por la ayuda View on Google

Hilda Arredondo

Oct. 10, 2026, 11:17 p.m.

(Translated by Google) I bought my phone here and I'm so happy, I love it! Thank you Prissila for your attention; you are very caring and patient. You helped and taught me with love and patience. Thank you, I recommend you 10000%! (Original) Compré mi teléfono aquí y quedé feliz lo ame. Gracias prissila por tu atención eres muy cariñosa y paciente me ayudastes y enseñaste con amor y paciencia gracias te recomiendo 10000% View on Google

Gabriel Martinez

Oct. 10, 2026, 9:53 p.m.

(Translated by Google) Excellent experience. Prissila provided me with spectacular service; she was very kind, professional, and always willing to help. I definitely recommend this store, and Prissila in particular is an excellent professional and very patient. (Original) Exelente experiencia. Prissila me brindó una atención espectacular,muy amable,profesional y siempre dispuesta a ayudar. Definitivamente recomiendo esta tienda y especialmente Prissila es una excelente profesional y muy paciente View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Mon:	9:00 am - 7:30 pm
Tues:	9:00 am - 7:30 pm
Wed:	9:00 am - 7:30 pm
Thurs:	9:00 am - 7:30 pm
Fri:	9:00 am - 7:30 pm
Sat:	9:00 am - 7:30 pm
Sun:	10:00 am - 5:00 pm

Metro by T-Mobile 12226 SW 8Th Street