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In-store services at Metro 870 N Lake St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Aurora, IL to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 870 N Lake St

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Rosalio Vazquez
May 1, 2024, 10:01 p.m.
I had a great experience with this store. The guys working are great and professionals. View on Google
mohd imad uddin
May 1, 2024, 8:27 p.m.
Great customer service by MOHAMMED View on Google
Iva Reeves
April 28, 2024, 6:15 p.m.
They solve all my issues! View on Google
Syed Amaan Uddin Hussain
April 28, 2024, 2:35 p.m.
Great service. Mohammed is really helpful and has the best deals. View on Google
Rheebros Distributors
April 11, 2024, 11:41 p.m.
Exceptional Service at Metro by T-Mobile 870 N Lake St I recently had an unfortunate experience at Metro by T-Mobile located at 918 E New York St. I visited this store due to some network issues on my way to work, only to discover that unauthorized changes had been made to my account, including an increase in my plan without my consent. Understandably frustrated, I sought clarification from the staff, who initially redirected blame to this store, Metro by T-Mobile 870 N Lake St. Upon visiting Metro by T-Mobile 870 N Lake St to inquire further, I was met with exceptional service and understanding. The staff went above and beyond to investigate the situation, showing me system logs that confirmed unauthorized changes had indeed been made to my account during my previous visit to the other store. Without hesitation, they rectified the issue, restoring my original plan and even waiving the additional charges. I cannot express enough gratitude to the team at Metro by T-Mobile 870 N Lake St specially Mr. Mohammed Store Manager and the District Manager of the store for their professionalism, transparency, and dedication to resolving customer concerns. Their swift action and willingness to assist turned what could have been a frustrating ordeal into a positive experience. I highly recommend this location for anyone seeking reliable service and support. Thank you to the staff for restoring my faith in quality customer service. View on Google