How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 1477 S Nova Rd

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.

Get your free phone

As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Joan Andrews

Aug. 31, 2026, 10:26 p.m.

Matt did an amazing job for me on Saturday. The store was busy and he took the time needed to help activate my phone. There was a difficulty with the SIM card and he resolved all my issues View on Google

Travis Callum

Aug. 27, 2026, 10:16 p.m.

Ayyy this is where it's at! Mat got me right, and he saved me money on my bill. Come thru and he gon take care of you! View on Google

WES A

Aug. 27, 2026, 7:01 p.m.

We have been using this stor for years. I cane in today and met Matt the most knowledgeable friendliest staff we've met come in and find him for the best service. View on Google

Irreplaceable Mee

Aug. 20, 2026, 4:42 p.m.

I received exceptional customer service from Matt. He is very knowledgeable about the products and went above and beyond to fix our phone issues when the other locations told us we had to replace our phone. Thank you Matt. View on Google

Lucia Carrasco

Aug. 20, 2026, 12:12 a.m.

I want to say thanks Mat you really when above and beyond you gave me all the info that not other customer service representative could do i really appreciate your help, if you don't know what you looking for or have some doubt go to this store and ask for Mat he will help you 100% recommend he will try everything he can to make you satisfied .thanks Mat . View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Thurs:	10:00 am - 8:00 pm
Fri:	10:00 am - 8:00 pm
Sat:	10:00 am - 8:00 pm
Sun:	12:00 pm - 5:00 pm
Mon:	10:00 am - 8:00 pm
Tues:	10:00 am - 8:00 pm
Wed:	10:00 am - 8:00 pm

Metro by T-Mobile 1477 S Nova Rd