English | Español

Featured products at Metro by T-Mobile 961 Elmhurst Rd

Shop all products
Metro by T-Mobile 961 Elmhurst Rd - 961 Elmhurst Rd
 Image alt text

In-store services at Metro by T-Mobile 961 Elmhurst Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Des Plaines, IL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 961 Elmhurst Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 961 Elmhurst Rd

Martin Tracz
Dec. 30, 2025, 3:58 a.m.
I Was There At This Location Around 11:30 A.M. This Monday With My Twin Brother.I Needed 2 Change Phone 🤳 Suppliers. I Was Met By A Lady Named Noor. She Was Very Polite & Professional When Speaking With The Other Phone 📱 Provider & Helped Me With The Whole Process. Noor Is A Great Worker. I Was So Grateful 2 B Assisted By Her. She Was So Informative About The Phones 🤳 & Gave Me Super Recommendations. I Walked Out A Happy Camper & I Recommend Noor 4 Employee Of The Month, I'm Sure She Is Incredible With Every Customer. Thank U Noor 👍 🍕 View on Google
Peter Tracz
Dec. 29, 2025, 8:49 p.m.
I WAS THERE WITH MY BROTHER THIS MORNING,WANTED TO CHANGE MY PHONE 🤳🏼 PROVIDER,MISS NOOR ASSISTED US,SHE WAS VERY HELPFUL,ANSWERED ALL OUR QUESTIONS,CONTACTED THE OTHER PHONE 🤳🏼 PROVIDER AND ANSWERED ALL THEIR QUESTIONS THAT THEY NEEDED,AND IT WAS A LOT OF QUESTIONS,MISS NOOR TOOK CARE OF EVERYTHING,WITH METRO AS MY PROVIDER I WAS ABLE TO RECEIVE A NEW PHONE 🤳🏼 AS WELL WITH THE NEW LINE.NO GIMMICKS EITHER,SHE SHOWED ME NUMEROUS PHONES AND EVEN HELPED ME PICK OUT THE CORRECT PHONE CASE AND APPLIED THE SCREEN PROTECTOR.MISS NOOR WAS VERY KIND,PROFESSIONAL,HELPFUL,EXTREMELY PATIENT WITH THE OTHER PHONE PROVIDERS QUESTIONS,EXCELLENT WORKER,KUDOOS FOR HAVING SUCH A WONDERFUL EMPLOYEE.THANKS AGAIN MISS NOOR AND ALL THE BEST THIS NEW YEAR WITH YOUR MARRIAGE TO YOUR WONDERFUL BOYFRIEND.HES THE LUCKIEST GUY ON EARTH TO HAVE SUCH A INTELLIGENT,PATIENT,LOVING WOMAN,GOD BLESS YOU MISS NOOR.HAVE A SAFE,HAPPY,HEALTHY NEW YEAR TO YOU,YOUR FAMILY,BOYFRIEND,FRIENDS AND PETS. View on Google
Rita Sermino
Aug. 14, 2025, 10:14 p.m.
Noor was amazing, she always does a fantastic job! We love the service here and we always recommend our friends and family to come here! View on Google
Hidaly Cortez
Aug. 10, 2025, 7:15 p.m.
The rep Noor was amazing & service she provided was splendid, she had so much patience I would recommend this store to all my family & friends View on Google

Locations near Metro by T-Mobile 961 Elmhurst Rd

Authorized Retailer
Metro by T-Mobile 1727 W Algonquin Rd
1.1 miles away
4.2
Authorized Retailer
Metro by T-Mobile 1458 Lee St
2.3 miles away
5.0
Authorized Retailer
Metro by T-Mobile 1740 W Algonquin Rd
3.7 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.