How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 2812 S Bay St

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.

Get your free phone

As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and 5G data when you bring your number. AND no activation fees.

Find a store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/ mo. AutoPay discount applies after first month (for example, you can pay $10/ mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subjec t to change. See Ter ms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

k bradford

Aug. 6, 2026, 7:01 p.m.

They were absolutely amazing with people and me also needing a new phone I went to two more Metro stores before I went to this one location and all the other ones all lied to me and they told me I had to change my plan in order to get a new phone and one of the people at a Metro even offered to repair my phone but this was not to do anything with Metro and the young lady that helped me got so sick the day that I was there and I felt so bad for her cuz I could see it in her eyes she was in pain but she stayed there through the pain and she got me a new phone and everything was beautiful and the young man that came in to relieve her because she had to go to the hospital I understand the young lady had to go to the hospital, that's just how much pain she was in and the young man that came there to help her out. He also was a stand-up gentleman and help me learn how to work my phone and they helped so many other people and again I hope the young lady is doing really really good this location was the best and then I met another lady the following day that had a really really long braided hair and she too help me out a bunch to understand my phone so if you're going to get a phone go to this particular store very very great people stay out of the Lady lake Metro store and also the Metro store in fruitland Park these people all lied try to sell me a whole new plan that would have made me go up 20 more dollars a month they should be ashamed mind you I live on a fixed income and they didn't care but the location in eustis these are stand up people, THANK YOU SO MUCH View on Google

Ron Martin

July 9, 2026, 12:40 p.m.

Went well View on Google

Olivia Nunn

July 4, 2026, 2:31 a.m.

So if you go to the Daytona beach in Florida food there is so good and and the waves are so pretty View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Tues:	10:00 am - 8:00 pm
Wed:	10:00 am - 8:00 pm
Thurs:	10:00 am - 8:00 pm
Fri:	10:00 am - 8:00 pm
Sat:	10:00 am - 8:00 pm
Sun:	10:00 am - 6:00 pm
Mon:	10:00 am - 8:00 pm

Metro by T-Mobile 2812 S Bay St