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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/ mo. AutoPay discount applies after first month (for example, you can pay $10/ mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subjec t to change. See Ter ms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

Featured products at Metro by T-Mobile 1414 West Pioneer Drive

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Metro by T-Mobile 1414 West Pioneer Drive - 1414 West Pioneer Drive

In-store services at Metro by T-Mobile 1414 West Pioneer Drive

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Irving, TX to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 1414 West Pioneer Drive

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 1414 West Pioneer Drive

Nelson Ventura
July 26, 2026, 11:31 p.m.
(Translated by Google) I highly recommend this shop! They helped me recover my phone number and all my data when I thought I'd lost them forever. The staff was professional and knowledgeable, and kept me informed throughout the entire process. Everything was successfully recovered, and I received excellent service. If you need help recovering your phone or data, this is definitely a shop to trust. Thanks again for the great service! (Original) ¡Recomiendo encarecidamente esta tienda! Me ayudaron a recuperar mi número de teléfono y todos mis datos cuando pensé que los había perdido para siempre. El personal fue profesional y experto, y me mantuvo informado durante todo el proceso. Todo se recuperó con éxito y recibí un servicio excelente. Si necesitas ayuda para recuperar tu teléfono o tus datos, esta es sin duda una tienda de confianza. ¡Gracias de nuevo por el excelente servicio! View on Google
Jose Arbaiza
July 24, 2026, 10:50 p.m.
(Translated by Google) I had an excellent experience at Metro by T-Mobile. The staff provided superb customer service and helped me recover my information quickly and efficiently. They demonstrated great knowledge and patience, making the entire process seamless. Everyone acted professionally and went above and beyond to ensure I received the best possible service. They are one of the most competent and helpful teams I have ever dealt with. I highly recommend this Metro by T-Mobile branch to anyone looking for exceptional service. (Original) Tuve una experiencia excelente en Metro by T-Mobile. El personal brindó una atención al cliente magnífica y me ayudó a recuperar mi información de manera rápida y eficiente. Demostraron gran conocimiento y paciencia, haciendo que todo el proceso resultara sencillo. Todos actuaron con profesionalismo y se esforzaron al máximo para asegurarse de atenderme como es debido. Es uno de los equipos más competentes y serviciales con los que he tratado. Recomiendo encarecidamente esta sucursal de Metro by T-Mobile a cualquiera que busque un servicio excepcional. View on Google
Kelvin Flores
July 18, 2026, 11:47 p.m.
(Translated by Google) Excellent service from a very friendly worker. He solved the problem without any issues. Quick and very professional. I've never left a review before, but this worker did exactly what was needed. Thank you 🙂 Great job! (Original) Muy buen servicio del trabajador muy a mable Soluciono el problema sin ningún problema Rápido y muy profesional en su trabajo Nunca e dado mi opinión pero este trabajador Logro lo indispensable Gracias 🙂 muy buen trabajo View on Google
Yolanda Arias
May 25, 2026, 9:56 p.m.
(Translated by Google) A very talented young man works here who provides excellent service. His phone prices are very affordable. He also offers great discounts on phone cases. I went to upgrade my phone, and he helped me set up the new device with all my information. A true professional! Thank you for your service! (Original) Aquí trabaja un chico muy talentoso que ofrece el mejor servicio. Los precios de los teléfonos son muy económicos. Además, ofrece buenos descuentos en fundas para celulares. Fui a renovar mi teléfono y él me ayudó a configurar el nuevo dispositivo con toda mi información. ¡Un gran profesional! ¡Gracias por el servicio! View on Google
Pablo Rivas
May 12, 2026, 3:26 p.m.
(Translated by Google) A really good and talented guy works here. The phone is reasonably priced. He helped me set up the phone and the apps. Excellent! Highly recommended. (Original) Aquí trabaja un chico muy bueno y talentoso. El precio del teléfono es económico. Me ayudó a configurar el teléfono y las aplicaciones. ¡Excelente! Altamente recomendado. View on Google

Locations near Metro by T-Mobile 1414 West Pioneer Drive

Authorized Retailer
Metro by T-Mobile 1117 W 6th St
0.9 miles away
4.4
Authorized Retailer
Metro by T-Mobile 510 N O Connor Rd
1.0 miles away
4.5
Authorized Retailer
Metro by T-Mobile 1221 W Airport Fwy
1.1 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.