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In-store services at Metro 4721 Troost Avenue

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kansas City, MO to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 4721 Troost Avenue

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Kavan Hobby
March 1, 2024, 3:45 p.m.
Very good discount perfect time to buy good items View on Google
Phats
Feb. 13, 2024, 4:46 p.m.
I had to go here because metro pcs phone tech support wasn't going anywhere and kept pushing me to a chat line that kept giving me bad info and no real person for a broken phone. Not only did (Miss Luz <-100 Stars) pull her own phone out and called and jump threw impenetrable hurdles she was able to after 15 mins get a real person on the phone. It took another 20+ mins to complete the insurance claim and have the new phone shipped out. I returned to again and thank the all high (Miss Luz) was in and she worked magic to get my new phone online with an actual real person who she forced to get there supervisor to complete the transaction and get my new phone online. Thank you Miss Luz you are the best. View on Google
Joshua Holt
Dec. 30, 2023, 10:55 p.m.
I actually went to Cricket first to try and port a second business number over and was told to go to Walmart to get a chip blah blah blah . So I went to this metro and Lovely said no I have you covered. She was very professional got my number portered over in 10 mins. Now I'm gonna use metro for the rest of my companies numbers. View on Google
Matthew Moore
Nov. 10, 2023, 6:01 p.m.
This store is great. Jasmine, the store manager went above and beyond to help me get my new phone and the service back on. Even if it's out of your way I recommend going to this store instead of most of the other ones. View on Google