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Featured products at Metro by T-Mobile 3118 Prospect Ave

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Metro by T-Mobile 3118 Prospect Ave - 3118 Prospect Ave
Metro by T-Mobile 3118 Prospect Ave - 3118 Prospect Ave
Metro by T-Mobile 3118 Prospect Ave - 3118 Prospect Ave
Metro by T-Mobile 3118 Prospect Ave - 3118 Prospect Ave

In-store services at Metro by T-Mobile 3118 Prospect Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kansas City, MO to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 3118 Prospect Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3118 Prospect Ave

Michael Love
Aug. 31, 2026, 4:52 p.m.
Amazing experience as always so sad to hear mis Liz is leaving call she is the best View on Google
Diamond Sanders
Aug. 29, 2026, 8:51 p.m.
Jay is an amazing customer service representative. Help with anything you ask with no hesitation unlike the one on vanbrunt. Thank you again Jay 🤞🏽 View on Google
Sabas Luna
Aug. 26, 2026, 4:11 p.m.
Came into the store thinking somebody was hacking my phone. They showed me alot of things to do on my phone. Steven and Jay helped me out so much. If you ever have problems them two are the people to see. Thank you guys so much View on Google
Garry Coleman
Aug. 22, 2026, 3:41 p.m.
Liz did an amazing job upgrade my phone I'm so sad that she is leaving y'all I hope you guys can find someone as amazing as Liz to replace her bc she is a God sent View on Google
Larry
Aug. 4, 2026, 7:55 p.m.
Came all the way from Grandview just to get help at this store! Keep it up View on Google

Locations near Metro by T-Mobile 3118 Prospect Ave

Authorized Retailer
Metro by T-Mobile 2715 Van Brunt Blvd
1.9 miles away
Authorized Retailer
Metro by T-Mobile 4721 Troost Avenue
2.2 miles away
4.3
Authorized Retailer
Metro by T-Mobile 5218 E Truman Rd
2.5 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.