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Metro by T-Mobile 3118 Prospect Ave - 3118 Prospect Ave
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In-store services at Metro by T-Mobile 3118 Prospect Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kansas City, MO to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 3118 Prospect Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3118 Prospect Ave

Harold
June 30, 2026, 7:12 p.m.
Thank you Liz and Jay i can always count on this Store to help me View on Google
Sylvia Jennings
June 28, 2026, 7:53 p.m.
I switched over from spectrum today. Had the pleasure of working with Jay and the Manager Steve. What a Great experience. I made the right choice! Love Metro. View on Google
Curtis Torrence
June 28, 2026, 4:15 p.m.
In and out, thanks to J and Steve! View on Google
Ms.P
June 27, 2026, 10:38 p.m.
Had my phone stolen today and went into the store for help on what to do and how to get the next steps done, Maryly was very helpful. She made she I understood everything while also covering all my concerns for my lost phone. Shes the best I will always go to her for help View on Google
Juan Carlos Reyes
June 27, 2026, 5:51 p.m.
The lady's there were able to get rid of a bunch of viruses on my phone View on Google

Locations near Metro by T-Mobile 3118 Prospect Ave

Authorized Retailer
Metro by T-Mobile 2715 Van Brunt Blvd
1.9 miles away
Authorized Retailer
Metro by T-Mobile 4721 Troost Avenue
2.2 miles away
4.3
Authorized Retailer
Metro by T-Mobile 5218 E Truman Rd
2.5 miles away
4.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.