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In-store services at Metro 142 Washington Ave N

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kent, WA to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 142 Washington Ave N

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naelani monroe
March 6, 2024, 10:34 p.m.
The girls provided really good customer service here! Will be coming back more often in the future! View on Google
Elliot Donohue
Feb. 28, 2024, 8:17 p.m.
Absolutely lovely service! Chris helped me upgrade my two lines and it was great! Thank you!!! View on Google
Nicole Hall
Dec. 12, 2023, 3:28 p.m.
Very informative great customer service View on Google
Finn Andrade
Nov. 21, 2023, 5:31 p.m.
This is the best Metro by T-Mobile location I have been to. I was in the search of a new cell phone for my son. I found one at the Metro by T-Mobile dealer at Westfield Southcenter and was ready to finalize the transaction, until I saw charges for my $49 phone go to nearly $200. I understand there's a new line activation fee and prepayment of the first month's service, but when I saw a case and screen protector that I didn't ask for added to my total, I started asking questions. When they declined to remove the case and screen protector, I walked out. I found they weren't the only dealer that automatically adds unwanted accessories to a purchase, either. I called Metro by T-Mobile on Washington Ave. N, and to see if they had a particular device in stock, and they said they did. Having that "used car salesman" feeling with my experience at the mall, I was cautious at first. To my surprise, they were very friendly and honest! They told me about available cases and screen protectors, but it wasn't a requirement to purchase the device at the advertised price. I walked out with the phone we wanted in my hand, and they even gave my son a lollipop! I am so impressed with their honesty and transparency, I plan to revisit this store to switch my service to Metro by T-Mobile, even though I have no complaints with my current provider. This location deserves nothing less than 5 stars. Great service, honest, and an outstanding experience! View on Google