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Metro by T-Mobile 380 Bridge St - 380 Bridge St

In-store services at Metro by T-Mobile 380 Bridge St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Lowell, MA to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 380 Bridge St

Additional information about Metro by T-Mobile 380 Bridge St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 380 Bridge St

michael boudreau
Oct. 21, 2025, 10:44 p.m.
I had great service at your Bridge St Lowell store today. Sunny helped me get a great phone and tablet. Very efficient associate, helped me completely. I will continue to use this location now. TY. View on Google
sukeef khan
Oct. 11, 2025, 7:48 p.m.
I usually go into stores expecting the usual “hi, can I help you?” followed by vanishing acts — but not here! The sales girl at this Metro store actually know her stuff. They somehow remember what you asked for, and manage to smile while doing it. Honestly, she is so good at customer care . Great experience overall — I left with what I needed, a few extra things I didn’t need too. View on Google
Sara Gallego (Johasara)
Oct. 11, 2025, 5:45 p.m.
We we're helped by Neeraja, she was really nice and knowledgeable. Go to her if you need any help. Really fast too View on Google
Robert Aliston
Oct. 8, 2025, 10:18 p.m.
Best store in the lowell.They given me free case and screen protector for my phone & tablet.Very genuine and polite ppl View on Google

Locations near Metro by T-Mobile 380 Bridge St

Authorized Retailer
Metro by T-Mobile 117 Merrimack Street
0.5 miles away
5.0
Authorized Retailer
Metro by T-Mobile 266 School St
1.3 miles away
4.2
Authorized Retailer
Metro by T-Mobile 484 Boston Rd
6.9 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.