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Metro by T-Mobile 380 Bridge St - 380 Bridge St

In-store services at Metro by T-Mobile 380 Bridge St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Lowell, MA to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 380 Bridge St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 380 Bridge St

Dhathri Vaddiraju
March 29, 2026, 7:09 p.m.
They always always good care fo customers and help them with patience View on Google
Jean Bernard
March 27, 2026, 9:11 p.m.
Good job by sai helped me transferring my number, picture, contacts and everything thanks a lot yesterday I went to school street the women over there blocked my account it was a mess View on Google
Mohamed Quibou
March 24, 2026, 4:52 p.m.
I love it, they offer great service and the staff has changed, they're very friendly ❤️ I like the service better now, I recommend it and they know how to do porting better than anyone else in lowell I went to 2 different stores only this store helped me out View on Google
Phillip Parent
March 21, 2026, 3:40 p.m.
Always good customers service have never had any trouble the staff at 380 bridge st store are very polite and knowledgeable View on Google
Ashley Hopkinson
March 6, 2026, 2:33 a.m.
Went to this T-Mobile after a bad experience at another T-Mobile location. Jason helped me for a couple hours! He was such a huge help! He was patient and helpful along with giving advice! He definitely went above and beyond! View on Google

Locations near Metro by T-Mobile 380 Bridge St

Authorized Retailer
Metro by T-Mobile 117 Merrimack Street
0.5 miles away
5.0
Authorized Retailer
Metro by T-Mobile 266 School St
1.3 miles away
4.2
Authorized Retailer
Metro by T-Mobile 484 Boston Rd
6.9 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.