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Metro by T-Mobile 678 S Lake St - 678 S Lake St

In-store services at Metro by T-Mobile 678 S Lake St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Mundelein, IL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 678 S Lake St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 678 S Lake St

Beatrice Morgan
Jan. 9, 2026, 11:34 p.m.
I just wanted to give a review for the metro.T mobile store in Mundelein on lake street. There is an employee there named Moe , he help me get a good deal on some phones.Because it was time for me to upgrade for a new phone.And he was very helpful in helping , get in everything all set up. Moe makes it his business to take care of his customers and make sure that they understand the product that they are getting and how to use the services. Anytime I have any problems or questions about my phone services or internet.I always stop into the store and see if he can help me out. He's a great guy and a hard worker View on Google
Griselda Garcia
Jan. 6, 2026, 11:31 p.m.
The guy here is amazing. Best metro to visit. View on Google
marisol marin
Jan. 4, 2026, 7:19 p.m.
The guy is amazing here. Definitely worth going over. Recomended to my friends and family. Best metro View on Google
Rosa Lopez
Nov. 10, 2025, 6:27 p.m.
Moe was amazing. He always helps me out. View on Google
Bonnie B
Sept. 12, 2025, 7:11 p.m.
Big Kudos for Nour, from this Metro store. Nour went above, and beyond to help me out of an impossible situation! I've been a Metro PCS customer since 2019. They have the absolute best customer service, I've ever experienced. Big thank you to this store, and especially to Nour! Kind Regards, B View on Google

Locations near Metro by T-Mobile 678 S Lake St

Authorized Retailer
Metro by T-Mobile 1248 E Dundee Rd
7.9 miles away
4.6
Authorized Retailer
Metro by T-Mobile 458 N Cedar Lake Rd
8.6 miles away
5.0
Authorized Retailer
Metro by T-Mobile 10 W Dundee Rd
9.0 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.