English | Español

Featured products at Metro by T-Mobile 678 S Lake St

Shop all products
Metro by T-Mobile 678 S Lake St - 678 S Lake St

In-store services at Metro by T-Mobile 678 S Lake St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Mundelein, IL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 678 S Lake St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 678 S Lake St

Rogelio Guzman
May 24, 2026, 7 p.m.
Amazing service and loved how they got the job done. View on Google
Ramhec Vargas
May 23, 2026, 10:47 p.m.
Just got a new phone and the deal, was amazing. And the service was top! View on Google
Mariam Keita
May 22, 2026, 5:12 p.m.
So this guy moe, he works at the store, and desperately needed a new phone! Such an intelligent guy, he got me new devices, that didn’t even cost me 150$, I was really surprised! I am telling all my friends and family to come here! View on Google
Elias Torres
May 20, 2026, 7:43 p.m.
So glad I checked this place out! The service was amazing from start to finish. Everyone was super nice and helpful. 10/10 recommend! View on Google
Everardo Alvarez
May 19, 2026, 11:45 p.m.
I had an amazing experience with Metro by T-Mobile thanks to the representative who helped me. They were incredibly helpful, patient, and knowledgeable throughout the entire process. They walked me through the different plan options without any high-pressure sales tactics and made sure my phone was fully set up and working before I left. It is rare to find such friendly and professional face-to-face customer service these days. I highly recommend this location! View on Google

Locations near Metro by T-Mobile 678 S Lake St

Authorized Retailer
Metro by T-Mobile 1248 E Dundee Rd
7.9 miles away
4.6
Authorized Retailer
Metro by T-Mobile 458 N Cedar Lake Rd
8.6 miles away
Authorized Retailer
Metro by T-Mobile 10 W Dundee Rd
9.0 miles away
4.5

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.