How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 2604 S Ventura Rd

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.

Get your free phone

As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Raymond Borjas

Sept. 5, 2026, 11:02 p.m.

Excellent store the guy named MJ working out there maintained it out quite neat and clean and he helped me a lot with every issue I had with my phone...Quite friendly person...To be honest I had 1 of my best experiences at this store location.. View on Google

A TERKULOVA

Aug. 31, 2026, 10:49 p.m.

By far the BEST experience we've EVER had in almost 15 years with Metro. MJ is friendly, knowledgeable, professional and patient. I'm so sorry my transfer took so long and thank you for being kind about it. If you need a phone or help with your phone you have to come see MJ. View on Google

Muricanboi077 _*Smonk*

Aug. 31, 2026, 8:40 p.m.

From the moment we walked in MJ was incredibly helpful and friendly, he was patient with our questions and requests. He totally hooked us up. He even went out of his way to help me reset my password when transferring data from the old phone to the new one. Overall the service was exceptional and everyone was happy with their phones. View on Google

Angelea Valadez

Aug. 28, 2026, 9:04 p.m.

MJ went above and beyond anything I could have expected. He was extremely knowledgeable and very relatable. He did every thing for me I didn't have to do anything but conversate and that came easy. This company is very lucky to have MJ on their side. He's a great asset to your company. Thanks MJ!!! Good luck in your journey! View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Sun:	10:00 am - 8:00 pm
Mon:	10:00 am - 8:00 pm
Tues:	10:00 am - 8:00 pm
Wed:	10:00 am - 8:00 pm
Thurs:	10:00 am - 8:00 pm
Fri:	10:00 am - 8:00 pm
Sat:	10:00 am - 8:00 pm

Metro by T-Mobile 2604 S Ventura Rd