English | Español

Featured products at Metro by T-Mobile 285 Monroe St

Shop all products
Metro by T-Mobile 285 Monroe St - 285 Monroe St

In-store services at Metro by T-Mobile 285 Monroe St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Passaic, NJ to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 285 Monroe St

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 285 Monroe St

Jmmy Lopez
April 24, 2026, 11:34 p.m.
(Translated by Google) I came to reactivate my phone because it was canceled and I was able to recover my number thanks to the representative Cabrera who helped me. (Original) Vine a reactivar mi teléfono porque estaba cancelado y pude recuperar mi número gracias al representante cabrera que me ayudo. View on Google
Eduardo Ortiz
April 24, 2026, 10:47 p.m.
(Translated by Google) 10/10 service, they helped me with my Google account and had good prices on phones. (Original) 10/10 servicio me ayudaron con cuenta de Google y buen precio de telefonos View on Google
divina “Divina” Sanchez
April 23, 2026, 3:52 p.m.
(Translated by Google) I came to the Monroe metro station to exchange my device and received good service and they explained the tablet promotion to me. The young man, Cabrera. (Original) Vine q metro de la Monroe a cambiar mi dispositive y recibi buen servicio y me explicaron la promotion de la table El joven Cabrera. View on Google
wendy herrera
April 22, 2026, 10:41 p.m.
Great customer service honestly the phones work great highly recommend 10/10 View on Google
Liliana Giutierrez
April 22, 2026, 10:40 p.m.
Had patience Great customer service Highly recommend 10/10 View on Google

Locations near Metro by T-Mobile 285 Monroe St

Authorized Retailer
Metro by T-Mobile 757 Main Ave
0.2 miles away
4.7
Authorized Retailer
Metro by T-Mobile 616 Main Ave
0.3 miles away
4.6
Authorized Retailer
Metro by T-Mobile 87 Market St
0.5 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.