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In-store services at Metro 3192 11th St

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Rockford, IL to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 3192 11th St

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Reginald Daniel
Jan. 30, 2024, 6:51 p.m.
Dear Metro PCS and Metro PCS Cellular Phone Business Managers I have the PERFECT BESTEST IN-PERSON CUSTOMER SERVICE APPRECIATE SERVICE FROM JEFF AND J AND TONY , ARE VERY EXCELLENT, I THANK GOD FOR THIS STORE AND TO HAVE KNOWN THAT TRUE PROFESSIONAL CUSTOMER SERVICE STILL EXISTS AND I NEED EVERYONE FOR ,(EVERYONE ) INCLUDING J: Today is his Birthdate, I CONGRATULATE J FOR ALL INTERPERSONAL MARVELOUS EXPERIENCES I CANNOT ASK FOR MORE, HES DEFINITELY PREPARED FOR C.E.O* PREPARATION AT METRO PCS @3192 11TH NEEDS A HIGH CLASS RAISE AND I PUT MY 4 YEARS OF LOYALTY EXTREMELY HELPFUL, EXTREMELY PROFESSIONAL AND KNOWS THE BRANDS AND IS ALWAYS EXPLAINING ABOUT THE TABLETS, THE WI-FI AND ADDITIONAL PROMOTIONS LIKE A PHONE CASE OR CELL PHONE CHARGER. I LOVE THIS STORE I EILL COME HERE UNTIL I DIE THANKS JEFF, J, HAPPY BIRTHDAY 🎂 AND TONY CONGRATS TO EVERYONE YOU DESERVE THE ABSOLUTELY BEST, LOVE ALL CUSTOMER'S IN ROCKFORD ILLINOIS 💓💚💜 View on Google
Alison Timaran
Jan. 23, 2024, 2:17 a.m.
Jeff was extremely helpful, he knew what he was doing, thank you Jeff View on Google
Ali Barkley
Oct. 17, 2023, 4:36 p.m.
Jeff was extremely helpful and knowledgeable in setting up my new phone. He went above and beyond to get me the best phone, service that was affordable including any qualifying discounts available and also assisted me throughout the entire process until everything was set up and in place. Metro is a great option when you need an affordable phone with service at a lower cost without being in a contract. View on Google
Alfredo Alemán
Aug. 23, 2023, 11:57 a.m.
(Translated by Google) Excellent 👌 (Original) Excelente 👌 View on Google