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In-store services at Metro 9434 TELEPHONE RD

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Santa Paula, CA to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 9434 TELEPHONE RD

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Dream LC
Feb. 9, 2024, 11:40 p.m.
First time coming to this location. I was having issues paying through the website so I came in to make my payment with cash. Not only they helped me set up my account with automatic payments but they gifted me a tablet for doing so. I’m bringing my grandma to get one of those old flip phones next week. View on Google
Matthew Yontef
Dec. 31, 2023, 8:48 p.m.
Bought a phone and transferred my service over to Metro and went to this location after I was unable to accomplish it online, I actually was starting to get a little frustrated with this process however Fabian who is the guy that you talk to if you buy a phone at this location, has a very interesting and awesome way of going about things he was very patient at the same time he is direct and so now he's able to do this wall being completely respectful and it's hard to do all those things at the same time, there were multiple issues that came up and he was extremely helpful it kind of turned into we were helping each other because there were as I said call Mom more than one issue that needed to be addressed and the process took a few hours however, by the time I left, I felt like this dude was an old acquaintance that I've known for years, and he knows what he's talking about too in respect to the phones and the plans and he will try to get you the best deal based on your situation, and like I said, there was a point where he was just being patient as I was still trying to accomplish it just by talking directly to metro, and it just was a good faith experience mixed with teamwork that you don't really see now especially at a place where you get prepaid cell phones, there was a reason I transferred as my previous provider, Boost Mobile I don't know what is up with the store that they have out here in Ventura as well as just the company I got ripped off for about 200 bucks, between extra taxes or I don't know that they added it when I did the original phone purchase, and then months of them not applying for credit that I had valid, in effect thru ACP. The Experience actually made me be slightly less willing to listen to someone else, and this is where fabian's patience and respect came in super super handy, without that I wouldn't have ended up getting the phone. I'm not 100% happy with this phone I'm surprised because it's literally the best selling phone model in the world, but, there's nothing to do with this store. I would highly recommend doing business with these people if that was how your situation dictated, if you were going prepaid, you live here, this is the place to go. View on Google
Sean Romp
Dec. 24, 2023, 10:38 p.m.
Above and beyond fantastic customer service !!!! I will never go elsewhere. I drove out of my way to visit this store. View on Google