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Metro by T-Mobile 3901 E Grant Rd - 3901 E Grant Rd

In-store services at Metro by T-Mobile 3901 E Grant Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Tucson, AZ to switch or get help with your prepaid service.

There's more to love at Metro by T-Mobile 3901 E Grant Rd

Additional information about Metro by T-Mobile 3901 E Grant Rd

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3901 E Grant Rd

Lynn Andersen Elliott
Sept. 23, 2025, 1:33 a.m.
I have been at this store at a very long time and they are so willing to take the time to make you happy. Go there and get great service for a great service. Metro btm never disappoints View on Google
Patty Cook
Feb. 11, 2025, 10:08 p.m.
The staff there are phenomenal, very patient and willing to help me with whatever it is I may need, especially Cindy, she's a topnotch employee at that store and I highly recommend her to anyone when they go to that location View on Google
tina Martinez
Jan. 14, 2025, 5:33 p.m.
Unfortunately, I had to pay MetroPCS (Grant and Alvernon) a visit this past Sunday, January 12, 2025.... After the lousy phone and customer service with Cricket I finally decided to switch service providers. CINDY'S amazing customer service turned my horrible day around. She was amazing to say the least! So friendly and patient with knowledge to answer all the questions we had. She made transferring our phone numbers and picking out the best phone deals for my budget FAST and EASY! If you're looking to give METROPCS a try as your new cell service provider, I highly suggest visiting CINDY at the GRANT and ALVERNON location. View on Google
Kyle
Dec. 23, 2024, 6:34 p.m.
"I had the pleasure of visiting the MetroPCS store at Grand and Alvernon in Tucson this morning, and wow, what an experience! Cindy and Leslie clearly missed their calling as customer service superstars. Their professionalism, patience, and expertise were almost too good to be true—who knew upgrading a phone could feel like a VIP event? If only every store had a Cindy and Leslie, the world would be a better (and much more efficient) place. Five stars for making my morning surprisingly enjoyable!" View on Google

Locations near Metro by T-Mobile 3901 E Grant Rd

Authorized Retailer
Metro by T-Mobile 5102 E Speedway Blvd
1.9 miles away
4.2
Authorized Retailer
Metro by T-Mobile 4072 E 22nd St
3.2 miles away
4.6
Authorized Retailer
Metro by T-Mobile 3000 E 22nd St
3.3 miles away

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.