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In-store services at Metro 3901 E Grant Rd

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Tucson, AZ to switch or get help with your prepaid service.

Featured reviews at Metro by T-Mobile 3901 E Grant Rd

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Andrew Hutchinson
April 7, 2024, 1:50 a.m.
I went to three different locations before coming here, I was interested in the $25 promo if you bring your own phone. Every story except this location was trying to charge me $100 out the door. The staff here was incredible, experience was very pleasant that I decided on buying a new iPhone as well. Thanks View on Google
melissa Torres
Jan. 9, 2024, 8:44 p.m.
Went in to buy 2 new phones for my kids and my husband who can’t stand bad customer service was amazed by andres’s great and outstanding costumer service. He was able to helps us with the best options for our grandfathered plan since we were considering switching to sprint for better plans but he was able to help our needs. His patience and amazing way of explaining every detail is greatly appreciated . I have recommended family and friends and told them to specifically ask for andres. I hope I spelled his name right again thank you metro and andres!!!! We are very happy with the new phones and the amazing and affordable plan rates! View on Google
Lori R
Dec. 31, 2023, 4:31 a.m.
Cindy helped me get my phone set. I was moving from cricket to T-Mobile because I got a new phone for christmas. She was awesome! She got me an amazing price to get started and explained everything to me in a way that did not make me feel dumb for not knowing how to use my phone. She made the whole experience easy and made me glad that I switched to T-Mobile View on Google
Lizzette Marie
Dec. 28, 2023, 7:42 p.m.
Cindy was simply amazing. Im having a problem with my service and even though it hasnt been worked out she did her best to help me. I appreciate the time she took in helping ease my troubles unlike Andres who acted like it hurt to help me out. He was extreemly bothered by me and rude View on Google
Shauneen Perez
Nov. 16, 2023, 12:09 a.m.
Went in today to add a line to my account and my sales rep Cindy was absolutely amazing she was respectful and kind and answered all my questions with a positive attitude had a smile on her face the whole time and held a conversation the whole time I was there I would say this is the best metro that I have been to in a very long time with amazing customer service I will definitely be back for only this Metro thank you Cindy for all your help that you did today and making my Metro experience amazing View on Google
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