English | Español

Featured products at Metro by T-Mobile 3001 W 12th Ave Bay 7

Shop all products
Metro by T-Mobile 3001 W 12th Ave Bay 7 - 3001 W 12th Ave Bay 7

In-store services at Metro by T-Mobile 3001 W 12th Ave Bay 7

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Hialeah, FL to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 3001 W 12th Ave Bay 7

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3001 W 12th Ave Bay 7

Awilda Perez Vargas
Feb. 24, 2026, 3:35 p.m.
Carla is amazing she exceeded my needs and more.I'll definitely keep coming back here just for her customer service.She really is awesome with a great personality. View on Google
Joseph Burnsed
Feb. 24, 2026, 3 p.m.
Very professional View on Google
jay pol
Feb. 12, 2026, 4:28 p.m.
I usually hate going into phone stores because it’s always a huge complication and half of the time things don’t get done right however I went into this location yesterday On 12th Ave. in Hialeah, the assistant named Carla helped me out with the situation I had from a previous store a few days ago before immediately her customer service was outstanding, …you don’t get any more out there she went above and beyond to take care of the situation and made sure that I left with the problem resolved. I am taking the rest of my family this week to switch over to Metro PCS as well with her .. amazing customer service amazing attention to detail thank you Carla for everything you did for me and my niece I appreciate it so much and thank you for the purchase of the new iPhone so glad I switched over to MetroPCS now. Thank you again Carla see you next week. Five out of five View on Google
Maria Cruz
Feb. 6, 2026, 10:25 p.m.
(Translated by Google) The store's promotions are great, and there's a wide variety of accessories and phones. (Original) Muy buenas las promociones de la tienda mucha variedad de accesorios y de teléfono View on Google
PEDRO RIGOBERTO SANCHEZ
Feb. 6, 2026, 5:55 p.m.
(Translated by Google) The service was very good. (Original) Muy bueno el servicio View on Google

Locations near Metro by T-Mobile 3001 W 12th Ave Bay 7

default
Metro by T-Mobile 518 W 29th St
0.8 miles away
4.2
default
Metro by T-Mobile 4410 W 16th Ave,
1.1 miles away
default
Metro by T-Mobile 1138 W 49th St
1.2 miles away
5.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.