English | Español

Featured products at Metro by T-Mobile 3118 Prospect Ave

Shop all products
Metro by T-Mobile 3118 Prospect Ave - 3118 Prospect Ave
 Image alt text
 Image alt text
 Image alt text

In-store services at Metro by T-Mobile 3118 Prospect Ave

Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Kansas City, MO to switch or get help with your prepaid service.

Additional information about Metro by T-Mobile 3118 Prospect Ave

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID

Featured reviews at Metro by T-Mobile 3118 Prospect Ave

Joyce Elouerrassi
March 17, 2026, 8:04 p.m.
Young Mexican girl help me w my device change sweetest ever View on Google
Beatrice Mckinzy
March 14, 2026, 8:53 p.m.
Liz help me with my Gmail even though she wasn't able to help much she did good View on Google
Carlis Scott
March 12, 2026, 10:52 p.m.
Amazing service from miss Lizz definitely going to this store from now on View on Google
Brain Banks
March 10, 2026, 5:45 p.m.
Liz was very nice n kind one of the sweetest n helpful young lady View on Google
Kevin Harlin
March 4, 2026, 9:47 p.m.
The crew was awesome and Eve made the process fast and smooth. I would recommend getting your service with her View on Google

Locations near Metro by T-Mobile 3118 Prospect Ave

default
Metro by T-Mobile 2715 Van Brunt Blvd
1.9 miles away
5.0
default
Metro by T-Mobile 4721 Troost Avenue
2.2 miles away
4.3
default
Metro by T-Mobile 5218 E Truman Rd
2.5 miles away
4.0

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including: 

  • In-store 
  • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
  • Using the MyMetro app 
  • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
  • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.