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Metro by T-Mobile 1009 Broadway

★★★★★ 4.7
Open from 10:00 am - 8:00 pm
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Metro by T-Mobile 1009 Broadway

Directions Call

Metro by T-Mobile 1009 Broadway

Open - 10:00 am - 8:00 pm
4.7 ★
More details
Open

Mon: 10:00 am - 8:00 pm

Tues: 10:00 am - 8:00 pm

Wed: 10:00 am - 8:00 pm

Thurs: 10:00 am - 8:00 pm

Fri: 10:00 am - 8:00 pm

Sat: 10:00 am - 8:00 pm

Sun: 12:00 pm - 6:00 pm

1009 Broadway Rockford, IL 61104
    • One line unlimited 5G $25

    No activation fees.

    Keep the phone you love. Get unlimited 5G for $30/mo. for your first month and $25/mo. after with AutoPay.

    Get the details
    Offer valid when you bring your phone. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.
    One line unlimited 5G $40 period
    SHOP ONLINE NOW

    Plus, get a FREE 5G phone.

    That’s right, get a FREE 5G phone when you join Metro on the $40 Period plan with no activation fees. Plus, your price is guaranteed for 5 years on talk, text, and data.
    Choose your free phone
    Exclusions apply.

    Featured products at Metro by T-Mobile 1009 Broadway

    iPhone 13
    Apple
    iPhone 13
    4160
    $49.99 $629.99
    Generally carried
    Galaxy A16 5G
    Samsung
    Galaxy A16 5G
    $0.00 $229.99
    Generally carried
    moto g 5G - 2024
    Motorola
    moto g 5G - 2024
    42
    $0.00 $169.99
    Generally carried
    Watch SE 2nd gen 44mm
    Apple
    Watch SE 2nd gen 44mm
    1
    $229.99 $329.99
    Generally carried
    Shop all products
    Metro by T-Mobile 1009 Broadway - 1009 Broadway

    In-store services at Metro by T-Mobile 1009 Broadway

    Shop this Metro by T-Mobile store to find your next device or prepaid phone plan. We have the largest selection of free 5g phones in wireless, along with great deals on iPhones and Samsung devices. Visit this location in Rockford, IL to switch or get help with your prepaid service.

    No activation fees. Metro has your back.

    Join Metro at your local Metro store and enjoy taxes and fees included with your plan.
    Get directions
    If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

    Additional information about Metro by T-Mobile 1009 Broadway

    IDs Accepted
    • US State issued drivers license
    • US Passport or Permanent Resident Card (Green Card)
    • State ID
    • International student visa with passport (Visa types: M, J, F)
    • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
    • Employment Authorization Document (EAD)
    • US Military ID

    Featured reviews at Metro by T-Mobile 1009 Broadway

    Leave a review Google
    Jonathan Trevino
    March 8, 2026, 3:11 a.m.
    I had an incredible experience with Jacqueline from T-Mobile today (3/7/2026). She truly went above and beyond to help me. From the moment she started assisting me, she actually listened to what I wanted, understood my concerns, and worked with me until she got my pricing exactly where I needed it to be. By the end of the call, I was honestly so happy with the outcome. Earlier in the day, I had spoken with another representative named Shakira. She was polite, but unfortunately she wasn’t able to offer any solutions and simply suggested I call back in a month or so to see if promotions might be available. Jacqueline, on the other hand, took the time to look for options, explore possibilities, and find a real solution right now. That level of effort and genuine care made all the difference. Customer service like that is rare these days. Her patience, professionalism, and ability to listen turned what could have been a frustrating situation into a fantastic one. I left the call feeling relieved, grateful, and honestly impressed. T-Mobile is lucky to have someone like Jacqueline representing them. She’s absolutely amazing! View on Google
    Marc Spence
    March 3, 2026, 6:51 p.m.
    It's convenient for me for where I live I don't drive a car but I can ride my bike to it View on Google
    Flicia baby
    July 22, 2025, 3:19 p.m.
    The lady who took care me was so awesome and knowledgeable to her work. View on Google

    Locations near Metro by T-Mobile 1009 Broadway

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    Metro by T-Mobile 3192 11th St
    1.8 miles away
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    Metro by T-Mobile 3701 E State St
    2.4 miles away
    5.0
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    Metro by T-Mobile 3611 N Main St
    4.3 miles away
    5.0
    View

    Got Questions about Metro by T-Mobile Stores?

    Metro by T-Mobile has multiple ways to make your payment, including: 

    • In-store 
    • Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
    • Using the MyMetro app 
    • Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone  
    • Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service 

    If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

    Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options. 

    Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

    Check out our latest deals at https://www.metrobyt-mobile.com/deals.

    Please check with your local Metro by T-Mobile store or view our online inventory.

    You can trade in your old phone when you buy a new one at any Metro by T-Mobile store.  For more information on trade-ins check out our website.

    Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

    You can find accessories for your phone at your local Metro by T-Mobile store.

    Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.