How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 9029 4th St N

The other guys make you pay more from day one. Not at Metro.

Just bring your number to get a FREE Samsung Galaxy A37 AND no activation fees for $40/mo. That's a $450 value.

Get your free phone

As of 7/23/26, Metro offers the lowest-priced unlimited plan, fees & device cost due on day 1: $40 Period. $450+ based on Metro device discount and waived activation fee.

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and 5G data when you bring your number. AND no activation fees.

Find a store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/ mo. AutoPay discount applies after first month (for example, you can pay $10/ mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subjec t to change. See Ter ms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

AND no activation fees.
Get one line of unlimited 5G for $20/mo., when you prepay for 6 months. Bring your phone and shop online or in store.

Get the details

50% savings versus $40 Period plan. $120 upfront payment required. If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy.

Join Metro at your local Metro store and enjoy taxes and fees included with your plan.

Get directions

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

JANET DOUGLASS

July 30, 2026, 3:45 p.m.

Moe is amazing View on Google

Cidny Allen

July 28, 2026, 8:34 p.m.

Mo at Metro was really nice so I amkj I thought it was gonna take a long time and be annoying, but it was actually super quick and easyHe listened to me and helped me pick the best thing\. He also explained it in a way I could understand Thank you again moe ! ❤️❤️ View on Google

Scotlish Andrew

July 28, 2026, 8:30 p.m.

Today when I was at Metro, I saw some customers being really mean, rude, and disrespectful to Moe. They were talking to him in a way that no one should be treated. Even though they were acting like that, Moe stayed calm, kind, and respectful the whole time. He never raised his voice or treated them badly. It made me realize how important patience is. Working with customers all day can't be easy, but Moe still helped everyone with a smile, including me. He treated me with kindness and made sure I had a good experience. People should remember that workers deserve respect too. You never know what someone is going through, and being patient and kind can make a big difference. Moe handled the situation in a professional way, and I really appreciated seeing that. View on Google

Cidny Scarlett

July 28, 2026, 8:21 p.m.

Moe was really nice and helped me a lot. He talked to me in a way that was easy to understand and made everything feel simple. He was very kind and patient and made me feel happy and comfortable. I liked how he listened and helped me with what I needed. Moe is really good at his job and I think he deserves 5 stars. Thank you, Moe! View on Google

Rose Henry

July 28, 2026, 8:10 p.m.

Because of Moe, my experience was honestly 10/10. If you get the chance to work with him, you’re in great hands. Metro is lucky to have someone like Moe on their team. View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Sun:	10:00 am - 6:00 pm
Mon:	10:00 am - 7:00 pm
Tues:	10:00 am - 7:00 pm
Wed:	10:00 am - 7:00 pm
Thurs:	10:00 am - 7:00 pm
Fri:	10:00 am - 7:00 pm
Sat:	10:00 am - 7:00 pm

Metro by T-Mobile 9029 4th St N