How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 815 NW 37th Ave

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and data when you bring your number. AND no activation fees.

Shop now Directions to my store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/mo. AutoPay discount applies after first month (for example, you can pay $10/mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subject to change. See Terms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Ibis Lu

Oct. 30, 2026, 7:38 p.m.

I had a great experience! Zisi was incredibly helpful, patient, and professional. She took the time to help me activate my mom’s phone and made the entire process smooth and easy. I truly appreciate her excellent customer service. Thank you, Zisi! View on Google

German Contreras

Oct. 15, 2026, 4:39 p.m.

(Translated by Google) Roxana provided excellent service. Don't hesitate to come here; the service is very good. (Original) Excelente atención de Roxana. No duden en venir aquí la atención es muy buena View on Google

Miami Merro

Oct. 9, 2026, 3:55 p.m.

(Translated by Google) My visit was very pleasant, the music was good and the service was excellent. I will definitely return. (Original) Muy agradable mi visita buena música y me atendiero muy bien regresaré siempre View on Google

Nelly

Oct. 8, 2026, 7:31 p.m.

(Translated by Google) Great service, Zizi Ana, great place, cheer up, I got everything sorted out super (Original) Buen servicio zizi ana buen lugar animo resolvi todo super View on Google

Lazara Necuze

Oct. 8, 2026, 7:31 p.m.

(Translated by Google) Great music, excellent service, everything I came for was resolved, I'll definitely be back. Very satisfied. Great service from Zisi, Ana, and Rosy. (Original) Muy buenaa musica m atendieron muy bien resolvi todo por lo q fui siempre voy a regresar aqui muy satisfecha .buena atencion zisi ,ana ,rosy View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Sun:	11:00 am - 6:00 pm
Mon:	9:00 am - 8:00 pm
Tues:	9:00 am - 8:00 pm
Wed:	9:00 am - 8:00 pm
Thurs:	9:00 am - 8:00 pm
Fri:	9:00 am - 8:00 pm
Sat:	9:00 am - 8:00 pm

Metro by T-Mobile 815 NW 37th Ave