How do I make a payment?

Metro by T-Mobile has multiple ways to make your payment, including: In-store Online by visiting https://www.metrobyt-mobile.com/guestpay/landing Using the MyMetro app Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

Metro by T-Mobile 4649 NW 199th St

Limited-time offer

Keep the phone you love and get our lowest price on unlimited talk, text, and data when you bring your number. AND no activation fees.

Shop now Directions to my store

New customer offer for first 3 months only; then $25/mo. with AutoPay. If you use a lot of data, more than 35GB/mo., you may notice reduced speeds when our network is busy. Video streams in SD. Get full terms

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Pay just $15/mo. for your first three months.

This offer is valid when you bring your phone and is available in-store only. $5/mo. AutoPay discount applies after first month (for example, you can pay $10/mo. in months two and three, and $25/mo. in months 4+, when you sign up for AutoPay your first month). Like everything else in this world, this is available for a limited time and subject to change. See Terms & Conditions (including arbitration provision) at MetrobyT-Mobile.com.

IDs Accepted

US State issued drivers license
US Passport or Permanent Resident Card (Green Card)
State ID
International student visa with passport (Visa types: M, J, F)
Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
Employment Authorization Document (EAD)
US Military ID

Leave a review

Esther Morejon

Oct. 14, 2026, 2:23 p.m.

(Translated by Google) I highly recommend this store. I received excellent service from Claudia, a very kind, attentive, and professional young woman. From now on, I will always come to this store; it's the Metro store that has given me the best service. Thank you! (Original) Recomiendo muchísimo esta tienda recibí una atención excelente me atendió Claudia es una muchacha muy amable,atenta y profesional a partir de ahora siempre vengo a esta tienda es la tienda de metro que mejor atención me han dado gracias View on Google

Jose Guzman

Oct. 14, 2026, 2:09 p.m.

(Translated by Google) I received excellent service at this store. Claudia helped me; she was very kind and helpful with everything I needed. I loved the service I received and highly recommend it. Claudia helps you with anything you need; she is very kind and attentive. (Original) Muy buena atención recibi en esta tienda me atendió Claudia,muy amable y me ayuda en todo lo que fui a ser me encant o el servicio que recibí,la recomiendo muchísimo Claudia te ayuda en todo lo que necesites es muy amable y atenta View on Google

claudia ojito

Oct. 13, 2026, 11 p.m.

(Translated by Google) Excellent store, 100% recommended. The customer service they provide is excellent; they are very friendly and helpful. (Original) Excelente tienda,100%recomendada,la atención al cliente que dan en esa tienda es excelente,muy amables y te ayudan en todo View on Google

Yader Manuel Martinez Velasquez

Oct. 13, 2026, 9:11 p.m.

(Translated by Google) I really liked this store. Claudia's service was amazing; she's super nice and answered all my questions. I highly recommend this store. (Original) Me gustó mucho esta tienda,la atención de Claudia fue súper increíble,ella es súper agradable,me aclaró todas mis dudas recomiendo mucho esa tienda View on Google

Arletyy Ojeda

Oct. 12, 2026, 11:09 p.m.

(Translated by Google) Claudia provided excellent service and was very helpful and patient throughout the entire process. She was very kind and professional. Thank you so much. (Original) Muy buena atención Claudia nos ayudó y tuvo mucha paciencia para todo el proceso muy amable y profesional. Muchas gracias View on Google

Got Questions about Metro by T-Mobile Stores?

Metro by T-Mobile has multiple ways to make your payment, including:

In-store
Online by visiting https://www.metrobyt-mobile.com/guestpay/landing
Using the MyMetro app
Calling Customer Service at 1-888-863-8768 or 611 from your mobile phone
Set up AutoPay in-store, via the MyMetro app, or by calling Customer Service

If your phone is unlocked from the previous provider, you can check the device compatibility at Metro by T-Mobile's compatibility checker.

Head to a store or call Customer Care at 888-863-8768 to see your upgrade options or check out the newest Metro Flex options.

Yes. If your phone is eSIM capable, we can get you set up in-store or online through metrobyt-mobile.com/resources/bring-your-own-phone.

Check out our latest deals at https://www.metrobyt-mobile.com/deals.

Please check with your local Metro by T-Mobile store or view our online inventory.

You can trade in your old phone when you buy a new one at any Metro by T-Mobile store. For more information on trade-ins check out our website.

Sure! Visit a Metro by T-Mobile store to talk to one of our experts or call customer care at 1-888-863-8768.

You can find accessories for your phone at your local Metro by T-Mobile store.

Prime is included with our Metro Flex Plus plans. Check out the details on metrobyt-mobile.com/benefits/amazon-prime.

Sat:	9:00 am - 6:00 pm
Sun:	10:00 am - 5:00 pm
Mon:	9:00 am - 7:00 pm
Tues:	9:00 am - 7:00 pm
Wed:	9:00 am - 7:00 pm
Thurs:	9:00 am - 7:00 pm
Fri:	9:00 am - 7:00 pm

Metro by T-Mobile 4649 NW 199th St