Keep all the benefits of your Metro talk, text, and data service. Keep all the benefits of your Metro talk, text, and data service.
As your first year of service
As your first year of service
If congested, users > 35GB/mo. may notice reduced speeds due to prioritization. Video streams in SD. Unlimited on handset and network only. Applicable tax and regulatory fees are included in the monthly price.
You can access your account with your current phone number and PIN. If you forget your PIN, you can reset it. Once you log in, you can pay your first bill, upgrade your plan, and more.
Download the Metro App to manage your account, pay your monthly bill, and get
Call Customer Care at 1-888-863-8768 or Visit a store near you.
You set your PIN when you signed up. If you forgot it, just use the “forgot PIN” option online or call Customer Care at 1-888-863-8768.
It’s a special plan only for people in the program, so it doesn’t show up with other Metro plans.
As long as you want—unless you switch plans or cancel your service, you’ll stay on it.
Your account will be suspended until you make a payment. Be sure to pay by your due date to stay connected.
Yes, your current phone number can stay with you.
Nope! Upgrading your phone won’t affect your plan.
Yes, you can switch anytime. Just keep in mind, other plans may cost more - and once you leave the $25 Connecting for Good plan, you won’t be able to switch back to it.
Yes! Call Customer Care at 1-888-863-8768. They can help merge or separate lines and add family members.
No, the $25 Connecting for Good plan doesn’t qualify for the $5 Autopay discount.
Only people in the Connecting for Good program. It’s not open to the general public.
You’ll be automatically moved to the $25 plan. Just log in and pay your first bill to keep your service going.
Yes! As long as your phone supports 5G, you're good to go.
Nope. If you’re eligible, your plan switches automatically after your first year. Just log in and pay your bill.