CONNECTING FOR GOOD

Keep all the benefits of your Metro talk, text, and data service.

As your first year of service on us comes to an end, you will automatically be moved to our $25/mo. Plan—just log in and pay your first bill to keep your service running smoothly.

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Your new Metro plan.

UNLIMITED HIGH-SPEED DATA

$25/mo. 

  • Unlimited talk & text
  • Unlimited high-speed data
  • T-Mobile 5G network access
  • T-Mobile Tuesdays
  • Scam Shield

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Get started online.

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Get the Metro App.

Still need help?

Call Customer Care at 1-888-863-8768 or Visit a store near you.

Got Questions?

  • You set your PIN when you signed up. If you forgot it, just use the “forgot PIN” option online or call Customer Care at 1-888-863-8768.

  • It’s a special plan only for people in the program, so it doesn’t show up with other Metro plans.

  • As long as you want—unless you switch plans or cancel your service, you’ll stay on it.

  • Your account will be suspended until you make a payment. Be sure to pay by your due date to stay connected.

  • Yes, your current phone number can stay with you.

  • Nope! Upgrading your phone won’t affect your plan.

  • Yes, you can switch anytime. Just keep in mind, other plans may cost more - and once you leave the $25 Connecting for Good plan, you won’t be able to switch back to it.

  • Yes! Call Customer Care at 1-888-863-8768. They can help merge or separate lines and add family members.

  • No, the $25 Connecting for Good plan doesn’t qualify for the $5 Autopay discount.

  • Yes, but those aren’t included in the Connecting for Good program. Visit a Metro store to add them and expect regular pricing.
  • Definitely. You get the same upgrade offers as any Metro customer. Visit a store or call Customer Care to check your options.
  • Only people in the Connecting for Good program. It’s not open to the general public.

  • You’ll be automatically moved to the $25 plan. Just log in and pay your first bill to keep your service going.

  • Yes! As long as your phone supports 5G, you're good to go.

  • Nope. If you’re eligible, your plan switches automatically after your first year. Just log in and pay your bill.