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Be there,   even when you're not

This is the only device of its kind offered by a prepaid wireless carrier.
Keep an eye on your little ones with TIMEX® FamilyConnect™,
a GPS-enabled smartwatch with customizable parental controls
and simplified talk and instant messaging for children.

timex familyconnect smartwatch and phone app

Two-way calling

Stay connected with voice calls to and from the smartwatch with approved contacts set up by you in the app.

 

List of unanswered calls from Mom

SOS alert

Your child can send calls or emergency urgent instant alert messages to the primary contact and other guardian contacts with the push of a button.

To communicate with the device, must be turned on and in an area with coverage. Not compatible with our 600mHz signal.
help icon

Real-time location sharing

Keep tabs on your child's location in real time and set Safe Zones to get alerts when they enter or leave the designated area.

Location information is approximate & may notalways be available. 
location tracing app icon

In-app voice and instant messaging

Communicate quickly with 
recorded voice messages, typed
messages and preset messages.

text chat with mother

Secure family network

This is the perfect device to give to your child before they're ready for a smartphone. Rest easy knowing they can only communicate with contacts approved by you in the app. Plus, they get voice and instant messaging without access to the Internet, apps, or social media.

secure call from dad

   

GIVE YOUR KIDS FREEDOM.

GIVE YOURSELF PEACE OF MIND.

$10/mo.

When you add a line to an existing Metro® by T-Mobile account.

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How it works

This GPS-enabled smartwatch comes with customizable parental controls and a simplified talk and instant messaging feature for children. Plus, emergency alert message and parent-approved contacts make the TIMEX® FamilyConnect™ the safe way to keep in touch with your kids. Check out what's included in the box

Quick reference guide

It's time to play!

Download the TIMEX® FamilyConnect™ mobile app on your smartphone to complete setup. Once the smartwatch is fully charged and disconnected from the dock, you'll be prompted to open the app on your phone. Access the Quick Reference Guide for more information.

Frequently Asked Questions

  • The watch is designed for kids, so it’s easy to use. Allows you to call, instant message, & voice message between the smartwatch and the parent TIMEX® FamilyConnect™ mobile app using a private, secure network. Makes it easy to know if your family is safe, secure, and accessible.

     

  • Any new and existing customers that add a line to an existing Metro® by T-Mobile account, no standalone rate plan.

     

  • Metro by T-Mobile is the only prepaid carrier to offer the TIMEX® FamilyConnect™ smartwatch, which offers a suite of features perfect for children ages 5 --10 who aren’t ready for a phone but need to stay connected with their friends and family. The TIMEX® FamilyConnect™ mobile app offers Parents a way to see their child’s location and communicate with their kid with a fun device their children will love.

For most features, qualifying service, the TIMEX app, & a compatible smartphone are required. To communicate with the TIMEX device it must be turned on and in an area with coverage; not compatible with our 600MHz signal. Not intended for use outside US/CA/MX. Location information is approximate & may not always be available. Intended to be used by a child and monitored by a parent or legal guardian; use as intended and only for lawful purposes. You agree TIMEX can collect and use information from the device and app as described in the TIMEX Privacy Policy. Terms and conditions of service (including arbitration provision) at Metrobyt-mobile.com. Certain assets (c) 2019 Timex Group USA, Inc. TIMEX and FAMILY CONNECT are trademarks of Timex Group USA, Inc.

Connected Device Instant Rebate: For a limited time at participating Metro by T-Mobile stores, purchase a TIMEX FamilyConnect device and activate a new line of Metro service on that device and receive an instant $80 rebate off full retail price. Limit two (2) connected device instant rebates per account/household. Provided in form of credit against regular purchase price at time of sale and has no cash value. See store associate for complete details. Sales tax not included and is collected in accordance with state and local laws. Certain restrictions apply. Offer available while supplies last. No rain checks. Connected device service requires at least one line of Metro voice service.

General: $15 activation fee/line. Not all phones or features available on all service plans. Certain restrictions apply. Coverage and services not available everywhere. Rates, services, coverage, and features subject to change. Phone selection and availability may vary. Screen images simulated and subject to change. Metro by T-Mobile features and services for personal use only. Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. See store or metrobyt-mobile.com for details, coverage maps, restrictions and Terms and Conditions of Service (including arbitration provision). Metro and other words, slogans, designs and devices are registered or unregistered trademarks of T-Mobile USA, Inc. All other brands, product names, company names, trademarks, service marks, and other intellectual property are the properties of their respective owners. Copyright ©2020 T-Mobile USA, Inc.