INTRODUCING

Metro Flex

FREE 5G phones when you join.
SAME great deals as new customers when you stay.

As the leader in prepaid wireless, we’re changing the game for good. With Metro Flex, there’s no gotchas and no gimmicks—just great deals.

Here's how to get started:

Pick a FREE 5G phone.

Choose from the brands you want like Samsung, Motorola, REVVL, and more.

Step one

Choose a plan.

Sign up for one of our feature-packed Metro Flex plans and get benefits like Prime and more.

Step two

Stay for great deals.

Once you join Metro, you’ll get the same great deals as new customers on select devices as early as every 12 months when you trade in your phone.

Step three

Welcome to Metro Flex.

A wireless experience that is simple, predictable, and transparent.

Metro Flex

Start

$50/mo.

with AutoPay

$55 for the first month.

Unlimited plan features, plus:

  • 8GB of hotspot data
  • 100GB Google One membership
  • 1-year VIX Premium subscription ON US




Metro Flex Start deals when you bring your number and verify your identity.

REVVL 7

Get the REVVL 7 5G for FREE.

T-MOBILE

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TCL 50 XL 5G

Get the 50 XL 5G for FREE.

TCL

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Motorola moto g 5G 2024

Get the moto g 5G 2024 for FREE.

MOTOROLA

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Metro Flex

Up

$60/mo.

with AutoPay

$65 for the first month.

Unlimited plan features, plus:

  • 25GB of hotspot data
  • 100GB Google One membership
  • 1-year VIX Premium subscription ON US
  • Unlimited texting to 210+ countries and destinations




Metro Flex Up deals when you bring your number and verify your identity.

Samsung Galaxy A15

Get the Galaxy A15 5G for FREE.

SAMSUNG

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Motorola moto g power 2024

Get the moto g power 2024 for FREE.

MOTOROLA

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Nokia G310 5G

Get the G310 5G for FREE.

NOKIA

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Unlimited plan features, plus:

  • Includes everything on Metro Flex Up
  • Plus, Amazon Prime included
    • Fast, Free Delivery
    • Endless entertainment on Prime Video
    • Score free games with Prime Gaming
    • Get ad-free music with Amazon Music


Metro Flex Plus deals when you bring your number and verify your identity.

Motorola moto g power 2024

Get iPhone 12 with 5G for $99.99

APPLE

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Samsung Galaxy A35 5G

Get a Galaxy A35 5G for FREE.

SAMSUNG

​​​​​​Shop now
Motorola moto razr 2023

Get a moto razr 2023 for $99.99

MOTOROLA

​​​​​​Shop now

If you use a lot of data, more than 35GB/mo., you may notice slower speeds when our network is busy. Video streams in SD.

Learn about your plan's details with Broadband Facts.

Benefits that make it easy to stay.

You’re in control. Trade in your phone every 1, 2, or 3 years.

The longer you stay, the more choices you have. With Metro Flex you’ll always get the same great deals as new customers on select devices when you trade in your phone.

REVVL 7 with a triple-camera system and big screen.
T-MOBILE


Packed with all the amazing features you want. With ZERO activation fees—no gotchas, no gimmicks.

There’s more to love with Metro.

We’re taking the Yada Yada out of wireless.

Man and women smiling

Got Questions?

  • If you are a new customer, here is what you need to do to join Metro and get your first free phone on a Metro Flex Start, Metro Flex Up, and Metro Flex Plus plan:

    1. Visit your nearest Metro store or shop online at metrobyt-mobile.com/phone-plans or call 1-888-8Metro8, then select the option for “new customer.”
    2. Choose an unlimited Metro Flex plan that suits your needs, starting at $50/mo. with AutoPay ($55 first month).
    3. Bring your number and ID. An email address is also required to sign up.
    4. Choose a free 5G phone from the brands you want, like Motorola, T-Mobile REVVL, and more.

    That’s it. You’re now part of Metro Flex

  • You can join Metro Flex in any of the following ways:

    New Customers: 

    • In any Metro by T-Mobile store
    • Metrobyt-mobile.com
    • Call Virtual Retail at call 1-888-8Metro8

    Existing Customers (changing to a Metro Flex plan):

    • Any Metro by T-Mobile Store
    • Call CARE at 1-888-8Metro8
    • Visit metrobyt-mobile.com and log in to “My Account”
    • Go to the MyMetro app and select “change plan”
    • Call 1-888-8Metro8 and change plans via the interactive voice response.
  • There are several options to choose from. Check the full list of phones on metrobyt-mobile.com/metroFLEX or at your nearest Metro by T-Mobile store.

  • After 12, 24, or 36 monthly payments, you can trade in your phone in working condition, and you can get the same great phone deals as new customers on select devices. The longer you stay, the more device options you have. For more information on the phones available at time of trade in, check back here:at www.metrobyt-mobile.com/metroFLEX

  • Bring your number and ID, and choose any Metro Flex plan, starting at $50 a month with AutoPay ($55 first month). You’ll have the option to choose from a variety of 5G phones from brands like Motorola, T-Mobile REVVL, and more.

  • Join Metro, bring your ID, bring your number, and sign up for Metro Flex Up or Metro Flex Plus, and you can qualify for a great lineup of devices, including Samsung.

  • No, a hard copy of an ID is not required for ID Verification. 

    • First name
    • Last name
    • Address
    • City
    • State
    • Zip
    • Phone number
    • Email
  • The best offers are for customers that provide identification verification information when they join. However, after 12, 24, or 36 monthly payments, you can trade in your working phone and get the same great phone deals as new Metro customers on select devices.

  • Yes, you can change plans at any time. However, moving to a lower cost plan within the first 6 months of activation or adding a line, you will incur a one-time rate plan downgrade charge of $50 to move plans. If you don’t want to pay this charge, you can leave Metro at any time without having to pay, or you can wait 6 months on your current plan. 

  • You do not have to give your phone back, but you will be assessed a rate plan downgrade charge if you switch to a lower cost rate plan during the first 6 months, after joining or adding a line, if you received a discounted phone

  • You can switch to a Metro Flex rate plan and get the same amazing Metro Flex deals as new customers on select devices when you stay at least 12 months and trade-in your phone.

    You can switch your plan at any Metro store, by calling CARE at 1-888-8Metro8, or through self-serve in:

    • My Account at metrobyt-mobile.com/login/sign-in
    • myMetro APP
    • Call 1-888-8Metro8.
  • In as early as 12 months from when you activated your Metro Flex plan, you can trade in your working phone and get the same great phone deals as new customers on select devices. We will send you updates as you reach 6-, 9-, and 12-month milestones toward your next device. Self-service Metro Flex tenure tracking is coming soon.