Activate your device.

Let’s get ready to connect your phone.

Did you purchase your Metro phone or SIM card
from another retailer?

Get your phone and SIM card ready.

Find your phone’s unique ID (IMEI) number by dialing *#06#, looking in your phone’s settings, or on the label under your battery. You’ll also need your Metro SIM card.

Pick your plan.

Be ready to select a phone plan and pay for your first month of service.


Provide your information.

We’ll need your name and contact info, along with an email address that is not associated with another Metro account.

Did you purchase your phone or SIM card

Help us find your order.

We’ll need your order number and zip code.


Already a Metro customer?

Visit a store or call 1-888-8-METRO8 to activate your device.

Need more help?

Page Change: Activate Your Prepaid Phone Service | Metro® by T-Mobile