Customer Benefit FAQs
Which rate plans include which benefits? And how do I check if my plan is eligible for certain benefits?
The following benefits are available on all Metro rate plans—
Do any of these benefits expire?
The only benefit that may expire is the Affordable Connectivity Program—but only if you become ineligible for any reason. Find more info on the Affordable Connectivity Program here.
Are all of the benefits free?
Yes, however a few benefits, like Amazon Prime and
Can I move to
T-Mobile and still enjoy these benefits?
Yes, the following benefits are also available with
How do I activate
Google One and Amazon Prime?
How do I block scam-likely calls?
What apps are available for Metro customers?
We offer several helpful apps to help you stay connected—including MyMetro,
How do I download Metro by
Our apps are available via the Apple App Store or Google Play Store. You can also download our Metro apps here.
Does Metro by
T-Mobile have international calling?
Yes, Metro by
What other add-on services are available to Metro customers?
We offer a variety of helpful add-on services for an additional fee—like Mexico Unlimited calling and texting, device insurance with The Premium Handset Protection® Program, Global Voice™, McAfee Security, Premium Service Bundle, HD video, extra monthly data, and more. Check out the full list here.
Can I access these benefits on an iPhone? Does Metro have iPhones? Which phones are available at Metro?
These benefits are available on Android and iPhone devices, or any device that has access to the Apple App Store or Google Play Store along with
What other devices can I access these benefits on?
You can access these benefits on any device that has access to the Apple App Store or Google Play Store and