Amazon Prime included.

Endless entertainment and fast, free shipping on over 100 million items with Prime, when you join on a Metro Flex Plus plan.​ That’s a $14.99/mo. value.

A laptop with the Amazon Prime show Fallout on screen, stacked on top of a box, with a game controller and headphones next to the box.

Watch. Listen. Shop.

Shipping.

Get fast, free two-day shipping on more than 100 million items.

Amazon boxes stacked on top of each other.

Prime Video.

Watch exclusive Amazon Originals and thousands of popular movies and TV shows—all at no extra cost.

A tablet showing Amazon Prime exclusive content, next to a bowl of cereal.

Prime Gaming.

Get free games to keep, in-game content for your favorite games across all available devices, and a Twitch channel subscription—all free each month.

A video game controller next to Thor’s hammer.

Amazon Music.

All the music, plus top podcasts ad-free for Prime members.

Headphones on top of an Amazon box.

Now playing on Prime Video.

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Join Metro Flex Plus & activate your Prime membership.

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Got Questions?

What is Amazon Prime?

An Amazon Prime membership includes the best in fast, free delivery on millions of items, but the benefits go way beyond. In addition, to same-day, one-day and 2-hour delivery on some items (available in select cities), Prime also includes the best in streaming with knockout originals and award-winning movies and TV series. Members can also enjoy Amazon Music with Prime and shuffle play all the music and listen to the largest catalog of top podcasts without ads and a free Twitch subscription with Prime Gaming. Prime members can save even more with exclusive member deals. There is something for everyone on Prime. You can learn more about these and other benefits by visiting www.amazon.com/prime.

What if I already have a Prime membership?

If you already have a Prime membership, you will still be able to sign up for Prime through Metro. Follow the steps once you receive the text directing you to Amazon using your existing Prime account. Here you will have instructions to transition your membership to be billed through Metro by T-Mobile.

What happens to my Amazon Prime account if I eventually change my mobile carrier or rate plan?

If your mobile service is no longer through Metro by T-Mobile or you leave the qualifying rate plan for a different plan that does not offer Amazon Prime, your Prime membership will be automatically cancelled. To continue your Prime membership, please visit https://www.amazon.com/gp/primecentral, sign in using your Amazon credentials and sign up directly through Amazon Prime to continue enjoying the same benefits.

What happens to my Amazon Prime benefit if my Metro by T-Mobile account is suspended?

If your Metro account is suspended for more than 24 hours your Prime benefits will also be suspended. Once you make your monthly Metro service payment your Prime benefits will start again within 24 hours.

I did not receive a verification code when trying to register for the Amazon Prime offer. What should I do?

You can request a new verification code by going here. If you are still having issues receiving a verification code, please contact Metro by T-Mobile customer care at 1-888-8Metro8. Note: To receive a verification code, you must be on a qualifying rate plan.

If I already have a Prime membership on a Metro rate plan and choose to switch to Metro Flex Plus, will I lose my existing Amazon Prime Subscription and have to redeem again?

The great news is no, your Prime membership will continue while you are an active Metro customer on the Metro Flex Plus rate plan.

How do I get Amazon Prime through Metro?

You must sign up for Metro’s new Metro Flex Plus plan. Upon activation of your new rate plan, Metro will send you a text directing you to Amazon to create your Amazon account and activate Prime. If you no longer have the text, we can send it again, go here and enter your Metro phone number.  The system will validate that you are on an eligible plan, and you can complete signup for Prime.

How long do I get access to Amazon Prime?

If you remain on the Metro Flex Plus rate plan with Metro by T-Mobile, you will not need to pay for your Amazon Prime membership.

How do I cancel a Prime membership that is activated through a Metro by T-Mobile Metro Flex Plus rate plan?

Prime is included as an option with your new Metro Flex Plus rate plan. If you wish to cancel your Prime benefit, please visit the ‘Manage Your Prime Membership’ page here. - https://www.metrobyt-mobile.com/manageamazonprime.html

What happens to my Amazon Prime benefit if my Metro by T-Mobile account is canceled?

If you do not make your Metro by T-Mobile bill payment in a timely fashion and your account is canceled, you will also lose access to your Prime benefits. Your Prime benefits will start again when you pay for your Metro service and reactivate on a qualifying plan. If you already were an existing Prime member and your T-Mobile account is cancelled, you will not be able to active Prime through Metro more than once. You can however continue your Prime membership directly through Amazon.

How do I check to see if my Prime membership is covered by my Metro by T-Mobile plan?

You can visit the ‘Manage Your Prime Membership’ page here, where your current method of payment will be indicated near the top left of the page in the Billing section. You can also call Metro by T-Mobile customer care at 1-888-8Metro8 to confirm if Amazon Prime is a part of your rate plan.

How do I get support for Amazon Prime?

You can visit the Amazon Prime help page here.