Now available through Customer Care.
Contact Customer Care at 888-863-8768 or *611 from your Metro phone to get started. Care is available 6am-2am (Central) 7 days a week.
Heritage Plans
Metro by
$25/mo.
Taxes and fees included.
2 lines
3 lines
4 lines
$50
$75
$100
Unlimited talk & text
Domestic long distance
Voicemail
Available by contacting Customer Care.
$30/mo.
Taxes and fees included.
2 lines
3 lines
4 lines
$60
$90
$120
Unlimited talk & text
2GB high-speed data
Up to 2GB of mobile hotspot data*
Available by contacting Customer Care.
Broadband Facts Mobile Broadband Consumer Disclosure
Monthly Price
- 1 line $30
- 2 lines $60
- 3 lines $90
- 4 lines $120
This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.
Additional Charges & Terms
Provider monthly fees Included in monthly price
One-time fees
- Device Activation/Change fee $25/line
Early termination fee $0
Government taxes Included in monthly price
Discounts & Bundles
There may be additional billing discounts available.
Affordable Connectivity Program
The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.
Participates in the ACP Yes
Speeds Provided with Plan
- Typical Download Speed 79 – 357 Mbps (5G)
- Typical Upload Speed 6 – 30 Mbps (5G)
- Typical Latency 17 – 32 ms
Data Included with Monthly Price 2GB high-speed, then unlimited at 128kbps
- Charges for Additional Data Usage $0
Customer Support
From your Metro by
Call: 1-888-863-8768 / TTY 711
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer
Unique plan identifier: M0006945950MTI000000000023
$40/mo.
Taxes and fees included.
2 lines
3 lines
4 lines
$70
$100
$130
Unlimited talk & text
10GB high-speed data
Available by contacting Customer Care.
Broadband Facts Mobile Broadband Consumer Disclosure
Monthly Price
- 1 line $40
- 2 lines $70
- 3 lines $100
- 4 lines $130
This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.
Additional Charges & Terms
Provider monthly fees Included in monthly price
One-time fees
- Device Activation/Change fee $25/line
Early termination fee $0
Government taxes Included in monthly price
Discounts & Bundles
There may be additional billing discounts available.
Affordable Connectivity Program
The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.
Participates in the ACP Yes
Speeds Provided with Plan
- Typical Download Speed 79 – 357 Mbps (5G)
- Typical Upload Speed 6 – 30 Mbps (5G)
- Typical Latency 17 – 32 ms
Data Included with Monthly Price 10GB high-speed, then unlimited at 128kbps
- Charges for Additional Data Usage $0
Customer Support
From your Metro by
Call: 1-888-863-8768 / TTY 711
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer
Unique plan identifier: M0006945950MTI000000000024
$50/mo.
Promotion
Taxes and fees included.
2 lines
3 lines
4 lines
$80
$90
$100
Unlimited talk & text
Unlimited high-speed data
Available by contacting Customer Care.
Broadband Facts Mobile Broadband Consumer Disclosure
Monthly Price
- 1 line $50
- 2 lines $80
- 3 lines $90
- 4 lines $100
This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.
Additional Charges & Terms
Provider monthly fees Included in monthly price
One-time fees
- Device Activation/Change fee $25/line
Early termination fee $0
Government taxes Included in monthly price
Discounts & Bundles
There may be additional billing discounts available.
Affordable Connectivity Program
The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.
Participates in the ACP Yes
Speeds Provided with Plan
- Typical Download Speed 79 – 357 Mbps (5G)
- Typical Upload Speed 6 – 30 Mbps (5G)
- Typical Latency 17 – 32 ms
Data Included with Monthly Price Unlimited
- Charges for Additional Data Usage $0
Customer Support
From your Metro by
Call: 1-888-863-8768 / TTY 711
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer
Unique plan identifier: M0006945950MTI000000000026
$50/mo.
Unlimited
Taxes and fees included.
2 lines
3 lines
4 lines
$80
$110
$140
Unlimited talk & text
Unlimited high-speed data
5GB of mobile hotspot
100GB
Available by contacting Customer Care.
Broadband Facts Mobile Broadband Consumer Disclosure
Monthly Price
- 1 line $50
- 2 lines $80
- 3 lines $110
- 4 lines $140
This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.
Additional Charges & Terms
Provider monthly fees Included in monthly price
One-time fees
- Device Activation/Change fee $25/line
Early termination fee $0
Government taxes Included in monthly price
Discounts & Bundles
There may be additional billing discounts available.
Affordable Connectivity Program
The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.
Participates in the ACP Yes
Speeds Provided with Plan
- Typical Download Speed 79 – 357 Mbps (5G)
- Typical Upload Speed 6 – 30 Mbps (5G)
- Typical Latency 17 – 32 ms
Data Included with Monthly Price Unlimited
- Charges for Additional Data Usage $0
Customer Support
From your Metro by
Call: 1-888-863-8768 / TTY 711
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer
Unique plan identifier: M0006945950MTI000000000025
$60/mo.
Unlimited
Taxes and fees included.
2 lines
3 lines
4 lines
$90
$120
$120
Unlimited talk & text
Unlimited high-speed data
15GB of mobile hotspot
100GB
Amazon Prime
Available by contacting Customer Care.
Broadband Facts Mobile Broadband Consumer Disclosure
Monthly Price
- 1 line $60
- 2 lines $90
- 3 lines $120
- 4 lines $120
This monthly price is not an introductory rate and does not require a yearly contract.
Does not include AutoPay or other discounts.
Additional Charges & Terms
Provider monthly fees Included in monthly price
One-time fees
- Device Activation/Change fee $25/line
Early termination fee $0
Government taxes Included in monthly price
Discounts & Bundles
There may be additional billing discounts available.
Affordable Connectivity Program
The Affordable Connectivity Program (ACP) is a government program to help lower the monthly cost of internet service. Visit the ACP website to learn more about the ACP, including to find out whether you qualify.
Participates in the ACP Yes
Speeds Provided with Plan
- Typical Download Speed 79 – 357 Mbps (5G)
- Typical Upload Speed 6 – 30 Mbps (5G)
- Typical Latency 17 – 32 ms
Data Included with Monthly Price Unlimited
- Charges for Additional Data Usage $0
Customer Support
From your Metro by
Call: 1-888-863-8768 / TTY 711
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center. fcc.gov/consumer
Unique plan identifier: M0006945950MTI000000000027
Got questions?
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A Prime membership includes the best in fast, free delivery on millions of items, including same-day, one-day, and 2-hour delivery on some items (available in select cities). Prime also includes streaming with originals and award-winning movies and TV series. Members can also enjoy Amazon Music with Prime and podcasts without ads and a free Twitch subscription with Prime Gaming. Prime members can save even more with exclusive member deals. There is something for everyone on Prime. You can learn more about these and other benefits by visiting amazon.com/prime.
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You must currently be on the $60/month Unlimited Heritage rate plan or activate on the $75/month ($70/month with autopay), Metro Flex Plus plan. Upon activation of your new rate plan, Metro will send you a text directing you to create and/or sign in to your Amazon account and activate Prime. If you no longer have the text, go to metroby
t-mobile .com/benefits/amazon-prime/activate and enter your Metro phone number. The system will validate that you are on an eligible plan, and you can sign up for Prime. -
If you remain on the $60/month Unlimited Heritage rate plan with Metro, join the $75/month ($70/month with autopay) Metro Flex Plus plan, or other qualifying plans, you will not need to pay for your Prime membership.
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If your mobile service is no longer through Metro or you leave the qualifying rate plan for a different plan that does not offer Prime, your Prime membership will be automatically canceled.
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Prime is included as an option with your new Metro Flex Plus rate plan. If you wish to cancel your Prime membership, please visit the ‘Manage Your Prime Membership’ page at metroby
t-mobile .com/benefits/amazon-prime/activate. -
If your Metro account is suspended for more than 24 hours your Prime membership will also be suspended. Once you make your monthly Metro service payment your Prime membership will start again within 24 hours.
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If you do not make a payment to your Metro bill and your account is canceled, you will lose access to your Prime membership. Your Prime membership will start again when you pay for your Metro service and reactivate on a qualifying plan.
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You can visit the ‘Manage Your Prime Membership’ page at amazon.com/gp/primecentral/ and under the billing section the method of payment will be indicated near the top left of the page. You can also call Metro customer care at 1-888-8Metro8 to confirm if Prime is a part of your rate plan.
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You can request a new verification code by visiting metroby
t-mobile .com/benefits/amazon-prime/activate. If you are still having issues receiving a verification code, please contact Metro customer care at 1-888-8Metro8. Please note that to receive a verification code, you must be on a qualifying rate plan. -
You can visit the Prime help page at amazon.com/gp/help/customer/display.html.